Supply, installation, maintenance, configuration and deinstallation of paradox alarm systems

The Department of State, US Embassy San Salvador, is soliciting quotations for supply, installation, maintenance, configuration, and deinstallation of Paradox alarm systems at residences and facilities in San Salvador and Antiguo Cuscatlán, El Salvador, with proposals due August 10 at 12:00 PM CST and questions due July 27.

This is a fixed-price indefinite-quantity/indefinite-delivery contract with a base period of twelve months and two one-year option periods, with potential Government extension of an additional six months. The base year covers installation and maintenance services for a minimum of 1 to maximum 113 residences and minimum of 1 to maximum 25 apartments, escalating to 114–115 residences and 26–27 apartments in option years.

The contractor must demonstrate a minimum of five years of proven experience with Paradox brand alarm systems. Scope includes supply and installation of Paradox equipment with sensors, panels, keypads, panic buttons, battery backup units, and communication modules; preventive and corrective maintenance; configuration and programming; deinstallation of existing systems; installation of Government-supplied Ring doorbells and cameras; and drywall repair and repainting. Newly installed systems must be completed and tested within four working days. The contractor must respond to repair requests within one business day and provide a one-year warranty on all installed equipment. Work hours are 9:00–12:00 and 14:00–16:00 in apartments and 8:00–17:00 Monday–Friday and 8:00–12:00 Saturdays in residences.

Pricing is structured as unit prices for 20 line items covering door sensors, cabling, keypads, panels, electrical work, motion detectors, Ring installations, drywall repairs, and system removal. Value Added Tax does not apply; the Embassy holds a tax exemption certificate. A pre-quotation site visit is scheduled for July 21. Offerors must register in SAM, complete SF-1449 forms, submit representations and certifications, and provide evidence of necessary personnel, equipment, and financial resources. The Government reserves the right to award to the lowest priced, technically acceptable, responsible offeror. NAICS code is 56162, Security Systems Services; PSC is H263.