Stratasys 3D Printer Maintenance (J750/J850/F170)

Closed Solicitation Posted

Solicitation number
W911S6-24-Q-0008
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Dugway, Utah 84022, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of the Army Materiel Command Mission and Installation Contracting Command Fort Hood is seeking maintenance support for Stratasys 3D Printers (J750/J850/F170) at the Dugway Proving Ground in Utah. The scope of work includes providing off-site technical troubleshooting support and on-site preventive maintenance, software/firmware updates, and unlimited repair visits as necessary to keep the printers operational. The contract will be a Firm Fixed Price type with a base year and two option years. Pricing is requested for the "Emerald Care" level of service. This is a full and open competition under NAICS code 811310 with a $12.5M size standard. Offerors must be registered in the System for Award Management (SAM) and meet the small business size standard to be considered for award.

The solicitation number is W911S6-24-Q-0008, and the original response date is August 16, 2024. There is no set-aside designation, and the government has not provided any information about potential incumbents or current contractors. The contract value is not specified, and the government is seeking unlimited repair visits as necessary to maintain the availability of the 3D printers at the Dugway Proving Ground in Utah.

Notice text

Maintenance support for Stratasys 3D Printers (J750/J850/F170) is needed to ensure proper printer operation in support of test programs.

Scope of Work Required:

  • Provide off-site technical troubleshooting support via telephone or email correspondence to remedy machine stoppage issues due to mechanical failures, out-of-tolerance configuration, or non-routine operating anomalies. Off-site support will be available on non-holiday wekdays between 8:00 AM and 5:00 PM Eastern time.
  • Schedule on-site technician visits as necessary to perform annual preventive maintenance, including routine component replacement, adjust machine settings back to within specified operating parameters, and calibrate diagnostic equipment needed for proper system maintenance. Additionally, technician will provide latest software and firmware patches and hardware upgrades to keep machine updated to latest operating version and recommended configuration. "Emerald Care" level of repair parts to be provided.
  • On-site technical visit will include transportation scheduling and costs to ensure timely (72-hour response) arrival to remedy machine stoppage. Number of non-routine visits will be unlimited (as necessary) to ensure machine availability is maintained.
  • All personnel providing services to this maintenance contract, including off-site call center troubleshooters and on-site technicians, will be factory trained individuals with a Stratasys certification, capable of performing the appropriate maintenance procedures to keep the machine operating within standard parameters.

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Opportunity Agency Set-aside Responses due
Dugway Proving Ground (DPG) Horizontal Facility Construction Road Maintenance Dugway, Utah 84022, United States · NAICS 237310 MICC Fort Hood Competitive 8(a)

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