Sources Sought - Unify Telephone Console Systems

Closed Pre-Solicitation Posted

Solicitation number
FA465925R0003
Agency
Responses due
Set-aside
Total Small Business

Opportunity facts

Place of performance
Grand Forks AFB, North Dakota 58205, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The 319th Contracting Squadron at Grand Forks Air Force Base is conducting market research to identify potential contractors for maintaining Unify Telephone Console Systems for the Department of the Air Force Air Mobility Command. The requirement is a non-personal services contract focused on maintaining, troubleshooting, and providing software upgrades for installed telephone communication systems. Contractors will be expected to provide both on-site and telephone-based technical support, with the ability to promptly restore system operability when issues arise. The contract will require coordination with 319 Command Post managers and specialists, and will include provisions for travel and per diem expenses for on-site troubleshooting. Responses to this sources sought notice are due by December 23, 2024, at 1600 CST, and contractors must submit voluntarily provided information demonstrating their capabilities.

The opportunity is set aside for total small business participation, with the NAICS code 334210 (Telephone Apparatus Manufacturing) and a size standard of 1,250 employees. The current incumbent is MCS of Tampa, Inc. (CAGE: 1GBS1), and the contract structure will consist of a base year with four additional option years. Contractors will be responsible for providing all necessary personnel, equipment, and materials for system maintenance, including specialized components such as Audiocodes Mediant devices, PowerEdge servers, and UPS systems. The government will provide basic power and connectivity infrastructure, while the contractor manages equipment routing and maintenance. Security requirements will include personnel background checks and compliance with base access procedures, adding an additional layer of complexity to the potential contract.

Notice text

THIS IS NOT A SOLICITATION! This notice does not constitute a commitment by the Government. All information submitted in response to this announcement is voluntary and the Government will not pay for information requested nor will it compensate any respondent for any cost incurrend in developing information provided to the Government.

The 319th Contracting Squadron, Grand Forks AFB, North Dakota, is issuing this Sources Sought as a means of conduction market research to identify parties having the resources to provide the following:

There is need for maintaining the Unify Telephone Console Systems to ensure maximum operability. This is a non-personal services requirement to maintain, troubleshoot, and provide software upgrades for the software utilized in the installed Unify Telephone Console System. The contractor shall provide troubleshooting either on-site or by telephone, failed telephone troubleshooting will require on-site response to restore operability of the system in a prompt manner. In the case of on-site troubleshooting, travel and per diem expenses will be included. Maintenance of the Unify Telephone Console System shall be performed alongside coordination from the 319 Command Post managers and specialists.

The incumbent for this requirement: MCS of Tampa, INC. (CAGE:1GBS1)

Files

File Type Posted
Unify Maintenance Services SS Draft.pdf PDF

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