Sources Sought Parking & Ticketing Services for Hoover Dam

The U.S. Bureau of Reclamation's Lower Colorado Basin office is seeking a contractor to provide comprehensive parking and ticketing services for the Hoover Dam Visitor Center, Parking Garage, Fee Collection Point, and Parking Lot Number 9. The selected contractor will be responsible for implementing and operating an integrated ticket sales and reservations system with multiple sales channels, including on-site and online platforms. This Firm Fixed Price contract will require extensive experience in parking and ticketing management, with the agency specifically requesting capability statements that demonstrate prior relevant expertise in similar operations. Interested parties must submit their detailed responses to khturner@usbr.gov by 3:00 PM PDT on March 3, 2025, with the agency evaluating submissions based on business capabilities and prior performance in parking and ticketing services. The source selection process will focus on determining the most qualified contractors capable of managing the complex visitor services infrastructure at Hoover Dam.

The contract is not currently set aside for any specific small business designation, though the Bureau of Reclamation is actively encouraging responses from 8(a), HUBZone, WOSB, EDWOSB, and SDVOSB firms to assess potential set-aside opportunities. The contract term is structured as a 66-month engagement, consisting of a 12-month base period with four 12-month option periods and a potential 6-month extension. Current facility metrics indicate approximately 500,000 tour tickets sold annually (generating $9 million in revenue) and 330,000 parking transactions (generating $2.8 million in revenue), suggesting a substantial operational scope. The contract falls under NAICS code 812930 for Parking Lots and Garages, with a size standard of $47 million, which provides flexibility for businesses of various scales to compete. Potential contractors should be prepared to manage a high-volume tourist attraction with complex ticketing and parking management requirements.