Sources Sought - MiSeq i100 Plus Maintenance and Service Agreement

SOURCES SOUGHT NOTICE

Maintenance and Service Agreement (Base with up to 4 Option Years) - MiSeq i100 Plus - Whitney Genetics Laboratory, WI

Agency: U.S. Department of the Interior, U.S. Fish and Wildlife Service

NAICS: 811210 Electronic and Precision Equipment Repair and Maintenance, Size Standard: $34 Million

Place of Performance:
Whitney Genetics Laboratory
555 LESTER AVENUE
ONALASKA WI 54650-8552

Period of Performance: Anticipated: September 8, 2026, through September 7, 2027, with up to four (4) one-year option periods, subject to the availability of funding.

THIS IS NOT A SOLICITATION FOR QUOTATIONS OR PROPOSALS. This notice is issued solely for market research purposes and does not constitute a commitment by the Government.

1. Introduction
The U.S. Fish and Wildlife Service is conducting market research to determine whether there are qualified sources capable of providing comprehensive maintenance and service support for an Illumina MiSeq i100 Plus System (Serial Number SH00902) located at the Whitney Genetics Laboratory in Onalaska, Wisconsin.

The results of this market research will assist the Government in determining the appropriate acquisition strategy.

2. Requirement Overview
The contractor shall provide a comprehensive maintenance and service agreement for the Illumina MiSeq i100 Plus System that includes, at a minimum:
- All replacement parts
- Labor
- Travel costs
- Reagent replacement required as a result of hardware failures
- One (1) annual preventative maintenance service
- Remote technical support (5x18)
- Two (2) business day on-site response time
- Control software updates and upgrades
- Hardware updates and upgrades
- Applications support

All preventative maintenance services shall be performed in accordance with OEM-recommended procedures and documentation requirements.
All maintenance and repair services must be performed by technicians who are trained and authorized to service the Illumina MiSeq i100 Plus System.

3. CAPABILITY REQUIREMENTS
Interested parties shall demonstrate their capability to provide all required services identified above and address the following:
a. Experience maintaining and servicing Illumina MiSeq i100 Plus Systems.
b. Ability to provide OEM-trained and authorized service personnel for the Illumina MiSeq i100 Plus System.
c. Ability to provide OEM software updates, firmware updates, hardware updates, and technical support.
d. Ability to provide replacement parts and reagents necessary to restore the instrument to full operating condition following hardware failures.
e. Ability to meet the required preventative maintenance and response time requirements.
f. Description of the firm's relationship, if any, with Illumina, including distributor, reseller, service partner, or other authorized service arrangement.

4. RESPONSE SUBMISSION REQUIREMENTS
Interested firms shall submit a capability statement not exceeding five (5) pages and include:
- Company name
- UEI number
- Business size and socioeconomic status
- Point of contact information
- Description of relevant experience servicing Illumina MiSeq i100 Plus Systems
- Description of technician qualifications and certifications
- Documentation supporting authorization to service the equipment, if applicable
- Description of the firm's ability to provide OEM software, firmware, hardware updates, replacement parts, and reagent replacement

5. SUBMISSION INSTRUCTIONS
Responses are due no later than June 22, 2026, at 3:00 PM Central Time.
Submit responses via email in PDF format to:
Dana Arnold
Contract Specialist
dana_arnold@ios.doi.gov

Subject Line:
"Sources Sought ¿ MiSeq i100 Plus Maintenance and Service Agreement"

6. DISCLAIMER
If parties choose to respond, any cost associated with preparation and submission of data or any other cost incurred in response to this announcement are the sole responsibility of the respondent and will not be reimbursed by the Government.