Sources sought - local & long-distance telecommunication system

The Department of the Air Force Air Mobility Command is seeking sources for local telecommunication services (LTS) to support Dover Air Force Base in Delaware through this pre-solicitation notice. The contractor must provide essential local exchange access, long-distance services for continental US calling, operator assistance functions, and transmission equipment installation supporting 24/7/365 operations with a 99.9% availability requirement. Key qualifications include compatibility with the existing Avaya Call Manager Version 8 switching system, compliance with FCC, PUC, DoD, and Air Force standards, and possession of appropriate Original Equipment Manufacturer certifications for all personnel. The government will evaluate contractor capability to meet site-specific equipment connectivity requirements detailed in Appendix 1 and to deliver the services outlined in the draft Performance Work Statement. Interested vendors must submit a letter of intent indicating willingness and capability by May 8, 2026, along with their small business set-aside status, CAGE code, and active GSA contract numbers; all Requests for Information must be submitted no later than May 8, 2026 via email to Angela Nartowicz or Justin Bordalo.

This procurement is not designated as a set-aside for small businesses or other categories. The contract structure includes a one-year base period plus four optional years contingent on satisfactory performance, though no specific award value or budget range is disclosed in this pre-solicitation notice. At contract cutover, the service must support 6,000 Direct-Inward-Dialing directory numbers across three number ranges, one Commercial Subscriber Line with analog basic services, and seven ISDN PRI circuits with 23 B-channels each. The contractor must establish emergency response protocols with differentiated restoration timelines based on outage severity, ranging from one-hour response and four-hour status updates for catastrophic outages to two calendar days for routine issues. Additional requirements include monthly billing record submission, support for Government Emergency Telecommunications Service with NPA 710 access, and annual labor hour reporting through the Contractor Manpower Reporting Application by October 31.