Sources Sought- Information Technology Support Services(ITSS)

The Department of Defense Education Activity (DoDEA) has issued a Sources Sought notice for comprehensive Information Technology Support Services (ITSS) to support its global enterprise operations. The procurement seeks vendor responses addressing centralized Service Desk operations, endpoint device support, systems and network administration, cybersecurity operations, and classroom technology support. DoDEA is requesting industry input in three primary areas: technical approach and IT Service Management frameworks suitable for enterprise-scale operations, vendor experience in seven critical capability areas including OCONUS support, staffing readiness, transition planning, multi-capable workforce deployment, training and certification sustainment, readiness reporting, and surge scalability, and corporate information including socio-economic status and NAICS code appropriateness. The Government will evaluate responses based on technical capability, operational experience in the specified areas, and corporate qualifications, though this is market research and will not result in contract awards. Responses must be submitted by 12:00 PM EST on March 20, 2026, via email to Wardell Gordon at wardell.gordon@dodea.edu, with the notice having been posted on March 14, 2026.

This is a non-set-aside procurement with no incumbent contractor identified in the notice. The anticipated contract value is approximately $34 million based on the primary NAICS code 541519 (Other Computer Related Services), which serves as the size standard threshold for this industry classification. The contract will be structured with one twelve-month base period followed by four twelve-month option periods, creating a total potential performance period of five years. Respondents must provide company name, address, point of contact information, Unique Entity ID, and CAGE Code as part of their submissions. While this Sources Sought notice is non-binding and participation is voluntary and non-compensated, the feedback gathered will inform the eventual formal solicitation for what represents a significant enterprise-wide IT support services requirement.