Social Media Management Software
Closed Pre-Solicitation Posted
- Solicitation number
- PCCA-25-00068
- Agency
-
Office of Procurement Operations
Department of Homeland Security
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- Arlington, Virginia, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Homeland Security's Cybersecurity and Infrastructure Security Agency (CISA) is seeking a social media management software solution to provide comprehensive monitoring, publishing, and reporting services through a secure online platform. The solicitation (PCCA-25-00068) requires a software platform capable of managing content across multiple social media channels including X, Facebook, Instagram, LinkedIn, and YouTube, with specific capabilities for post creation, workflow management, engagement tracking, and performance analytics. The contract will require the vendor to deliver a platform supporting 15 initial user licenses, with an option to expand to 30 total licenses, and provide 24-hour help desk support with 4-hour urgent response times. The pre-solicitation notice was posted on January 14, 2025, with responses due by January 21, 2025, indicating a relatively short response window for potential bidders. Vendors will need to demonstrate comprehensive social media management capabilities, robust reporting features, and the ability to provide both on-demand and personalized training for the CISA team.
The procurement is categorized under NAICS code 541511 for Custom Computer Programming Services and PSC code DG10 for IT and Telecom Network as a Service, with no specific small business set-aside designated. The initial contract period will span 12 months from March 28, 2025 to March 27, 2026, with four potential one-year option periods that could extend the contract through March 27, 2030. While no incumbent contractor is mentioned in the documents, the estimated budget and specific pricing details are yet to be disclosed, with the provided estimate sheet currently showing placeholder values of $0.00. The software platform must support comprehensive social listening, content management across multiple platforms, and provide detailed analytics and reporting capabilities. Deliverables are expected to be submitted within 5 business days of contract award, suggesting a rapid implementation timeline for the selected vendor.
Notice text
The contractor shall provide social media monitoring, publishing, and reporting services to CISA via a secure online platform.
Files
| File | Type | Posted |
|---|---|---|
| Social Media Management Software Darft.docx | DOCX document | |
| Estimate Sheet.xlsx | XLSX spreadsheet |
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