SHIP Performance Measurement and Reporting System

This is a SMALL BUSINESS SOURCES SOUGHT NOTICE. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information regarding the availability and capability of qualified small businesses (e.g., 8(a), service-disabled veteran owned small businesses, HUBZone small businesses, small disadvantaged businesses, veteran-owned small businesses, and women-owned small businesses) that can provide performance measurement data reporting, data system maintenance, and support to the current SHIP National Performance Measurement and Reporting System (SHIP NPR). The SHIP NPR supports all 54 State Health Insurance Assistance Programs (SHIPs) their 3,100 local SHIP sponsoring sites, and the CMS Division of SHIP Relations (SHIP Grant Administrator). The SHIP NPR is a web based system which provides direct data entry from most states. However, about one-third of some states provide batch uploads from their states' proprietary systems. The SHIP NPR resides on CMS servers managed by an external contractor. The SHIP NPR application utilizes Object Oriented Programming, .NET, C#, Microsoft SQL Server 2008, Visual Studio 2005/2008/2010, Model view controller pattern, Microsoft SQL Server Reporting Services, Microsoft Internet Information Service (IIS), and Microsoft Access.BACKGROUND

BACKGROUND:

The State Health Insurance Assistance Program is a state-based program that offers local one-on-one counseling and assistance and outreach to people with Medicare and their caregivers. Through CMS funded grants directed to states, SHIPs provide free counseling and assistance via telephone and face-to-face interactive sessions, public education presentations and programs, outreach events, and media activities. CMS funds 54 SHIPs in the 50 states, the District of Columbia, Puerto Rico, Guam, and the Virgin Islands. In FY2013, the SHIP program was funded $45.1 million as a result of the federal sequestration budget. This includes direct grants to states and support contracts including the SHIP National Resource Center contract and the SHIP National Performance Measurement and Reporting contract.

The SHIP network is comprised of paid staff, approximately 3,100 local sponsoring organizations, and 14,500 counselors (approximately 57% of which are volunteers). CMS expects SHIPs to provide access to SHIP services to beneficiaries statewide; provide access at the local level; provide access to hard-to-reach populations; have a well-trained workforce (paid and volunteer); provide accurate and timely information to beneficiaries; participate in CMS education and communication activities; and report activities to CMS through an established CMS data system. In the grant year ending March 31, 2013, SHIPs provided one-on-one counseling to approximately 2.5 million people and over 82,000 public and media events.