Service Maintenance on GE Muse Cardiology Equipment- FY17

The Department of Veterans Affairs, Network Contracting Office (NCO 6), on behalf of the Durham VA Medical Center, is conducting market research through this Sources Sought Notice to seek SDVOSB and VOSB sources for service maintenance contract on GE Healthcare MUSE ECG / MARS Holter, GE MAC5500 EKG Carts, CASE Stress and SEER systems.



Vendor must be an authorized service provider for GE Diagnostic Cardiology Division. All Field Service Engineers (FSE) performing under this contract must be experienced in the service of the GE MUSE software. Clinical Support Specialist providing user assistance must be OEM trained and accredited. Proof of experience and references shall be provided.



The maintenance coverage shall include: All license, HL7 interfaces and software comprising the GE MUSE system. Services to include all software updates and patches required to maintain the equipment to OEM normal operating specifications. Included in the scope of services is unlimited 24 x 7 technical and clinical helpdesk telephone support from OEM-trained specialist. Remote support via internet 24 x 7 with on-site support by a GEH-trained FSE as required.



The projected period of performance for this requirement is 12/1/2016 through 11/30/2017, with possible option year periods. The North American Industry Classification System (NAICS) Code for this acquisition is 811310, and the Classification code is J065. All information is to be submitted at no cost or obligation to the Government. A determination by the Government to compete the proposed procurement based on the responses to this notice is solely within the discretion of the Government. This notice is for informational and planning purposes only, and does not constitute a solicitation or a commitment by the Government to later publish a solicitation. Interested parties are asked to send an email to: dori.dabbs2@va.gov. Responses received on or before 10:00 AM EST, October 26, 2016 will be considered.