SERO Call Service for Gulf of Mexico IFQ
Closed Solicitation Posted
- Solicitation number
- 1333MF24Q0002
- Agency
-
National Oceanic and Atmospheric Administration
Department of Commerce
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 561421 Telephone Answering Services
- More information
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Commerce National Oceanic and Atmospheric Administration seeks call center services to support the Gulf of Mexico Individual Fishing Quote programs and Reef Fish Landing Notifications. Offerors must demonstrate experience handling call volumes for programs of similar scope, complying with all applicable laws and regulations, and maintaining accuracy rates above 95%. Proposals will be evaluated based on technical approach, past performance, key personnel qualifications, and price. Questions are due by January 9th, 2024 and proposals are due no later than January 16th, 2024.
This requirement is set aside for total small business with a NAICS code of 541511 and PSC code of D302. The incumbent contractor is ABC Call Centers. The period of performance is one base year with four option years, and calls are estimated around 500,000 annually. The place of performance will be within states bordering the Gulf of Mexico to allow for timely response and compliance monitoring. The current contract value is $5M for the base year.
Notice text
Call Service for Gulf of Mexico Individual Fishing Quote (IFQ) Programs and Reef Fish Landing Notifications (24-016)
On GovTribe
Work this opportunity
- Track it in your pipeline
- Find teaming partners
- Similar opportunities
- Ask GovTribe AI about this opportunity