SAP MaxSecure Support Services Bridge Redacted JA
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- HC102821C0004P00022
- Agency
- Defense Information Systems Agency Department of Defense
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- HC102821C0004 Federal contract award
- NAICS code
- Not on record
- Place of performance
- Washington Navy Yard, District of Columbia 20374, United States
- Points of contact
-
- Kassaundra Hund kassaundra.l.hund.civ@mail.mil (667) 890-9027
- Kailee Rickhoff kailee.rickhoff.civ@mail.mil (667) 890-8897
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Information Systems Agency issued this Limited/Sole Source Justification Notice (Modification 02) on December 11, 2025, for SAP MaxSecure Support Services, a critical bridge contract that extends support for the Navy Enterprise Resource Planning (ERP) system serving approximately 71,650 end users across multiple Navy Commands. The justification supports continuing sole-source procurement with SAP National Security Services (SAP NS2), the only authorized reseller of MaxSecure support services, which provide specialized technical support including secure infrastructure, remote support, and on-site technical quality management. The original contract (HC102821C0004) was awarded to SAP National Security Services on January 18, 2021, with the modification extending the performance period and lifecycle value beyond the previously scheduled December 17, 2025 expiration date. Market research confirmed that SAP NS2 remains the sole provider capable of delivering these services, as switching to alternative solutions would be prohibitively costly and time-consuming, risking significant disruption to Navy enterprise operations. This bridge extension is necessary to maintain continuous support while the Navy prepares for a technical refresh of its SAP Enterprise Central Component (ECC) system to SAP S/4HANA Cloud.
Notice text
Redacted J&A for SAP MaxSecure bridge modification.
Awarded contract HC102821C0004 to unknown vendor for unknown amount on 2021-01-18.
Attachments
| File | Type | Posted |
|---|---|---|
| REDACTED_JA21-020 MOD02 SAP MaxSecure.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| SAP MaxSecure Support Services Bridge Redacted JA | Limited / Sole Source Justification | |
| SAP MaxSecure Support Services | Special Notice |
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