Salesforce Center of Innovation (CoI) Professional Services

Awarded Limited / Sole Source Justification Posted

Solicitation number
20153595
Agency
Set-aside
No set-aside

Opportunity facts

Contract number
75N98120D00251-70B04C24F00000605 Federal contract award
Awardee
Steampunk, Inc.
Place of performance
Ashburn, Virginia 20147, United States

Notice details come from SAM.gov. Updated .

About this opportunity

Customs and Border Protection has awarded a sole-source modification to Steampunk Inc. under task order 70B04C24F00000605 for continued Salesforce Center of Innovation Professional Services, extending the period of performance by six months (September 30, 2026 through March 29, 2027) at a value of $1,262,776.66.

The justification cites RFO 16.507-6(b)(2), urgent agency need where providing fair opportunity would result in unacceptable delays. CBP requires uninterrupted Salesforce services beginning September 30, 2026 without a break in service. The original task order was awarded as a single-award against NITAAC CIO-SP3 Small Business GWAC under Task Area A following best value analysis. Transitioning these complex services to another provider while a longer-term competition is underway would introduce unacceptable operational delays and risks, including potential outages of mission-critical applications affecting travel and trade operations. The Contracting Officer determined the anticipated price of $631,388.33 per three-month period is fair and reasonable based on the initial award's price reasonableness determination and comparison with the Independent Government Cost Estimate. The Competition Advocate approved the justification on September 8, 2026. CBP committed to post the justification on SAM.gov within 14 days of executing the modification. The work involves comprehensive support to maintain and enhance the Salesforce ecosystem, including ongoing platform support, maintenance, security, performance assurance, and governance framework enforcement for consistent and compliant application development across the enterprise.

Notice text

CBP has a requirement to continue Saleforce CoI Professional Services through Steampunk Inc. Salesforce has been an instrumental platform for OIT to rapidly deploy applications to support CBP’s mission objectives. Currently, OIT has built Salesforce applications within Salesforce “orgs” for CBP and has an increasing backlog of mission requests that require technical solutions. The contractor shall provide comprehensive support to maintain and enhance the Salesforce ecosystem. This includes ongoing platform support and maintenance to ensure the stability, security, and performance of the environment, as well as the establishment and enforcement of governance frameworks to ensure consistent, compliant, and efficient application development across the enterprise. The statutory authority permitting other than full and open competition is implemented by RFO 16.507-6(b)(2) entitled, “The agency need for the supplies or services is so urgent that providing a fair opportunity would result in unacceptable delays.”


The Contractor support for this requirement must begin September 30, 2026 without a break in service. CBP has an urgent need for uninterrupted Salesforce CoI Services with minimum duplicative costs to the Government. Failure to award this modification extension and transitioning these complex services to any other provider at this critical juncture, while a longer-term TO is being competed, would introduce unacceptable delays, significant operational risks, such as outages of mission-critical applications affecting travel and trade, and a high probability of service interruptions to CBP's existing Salesforce platform and mission-critical systems.

Awarded contract 75N98120D00251 to unknown vendor for unknown amount on 2026-09-11.

Files

File Type Posted
04C24F0605 P00014 - OES JEFO.pdf PDF

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