Rockwell Automation TechConnect Services
Closed Pre-Solicitation Posted
- Solicitation number
- W911WN26QA048SSN
- Agency
-
ENDIST Pittsburgh
US Army Corps of Engineers, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- Pittsburgh, Pennsylvania, United States
Notice details come from SAM.gov. Updated .
About this opportunity
Pittsburgh District, US Army Corps of Engineers intends to solicit technical support, software maintenance, and troubleshooting services for Rockwell Automation industrial automation control systems, with a sources-sought notice response deadline of July 10, 2026.
This is a sources-sought notice to gauge contractor capabilities; it does not constitute a formal solicitation and does not restrict the Government's acquisition approach. The requirement covers comprehensive TechConnect support organized into two service tiers: Self-Assist Support and Product Support. Self-Assist Support includes 24/7 access to the Rockwell Automation Knowledgebase (over 100,000 technical notes), cloud-hosted augmented reality library for Allen-Bradley hardware repair and maintenance, software maintenance with electronic downloads for updates and patches, and online service ticket management. Product Support encompasses all Self-Assist features plus direct access to Rockwell Automation technical experts, real-time telephone and live chat support available in 20 languages, and Software Maintenance II with physical software update media and emergency replacement services.
Support covers one Automation Control Hardware unit (model 9800-DC8AUTOA) and multiple software products including RSLogix 500 Standard Edition, Studio 5000 Professional Edition, RSLogix Micro Developer, and FT View HMI software licenses. The period of performance consists of a one-year Base Period followed by two optional one-year extensions exercisable at the Government's discretion.
Interested contractors must submit a capability statement limited to 30 pages by July 10, 2026, including company name, UEI/CAGE, address, point of contact, company interest in providing a quote, and capability to perform. NAICS 541511 (Custom Computer Programming Services); PSC DA10 (IT and Telecom — Business Application/Application Development Software as a Service).
Notice text
This is a SOURCES SOUGHT NOTICE to determine the capabilities of companies. This notice does not constitute a solicitation announcement, nor does it restrict the Government to an ultimate acquisition approach. The Government will use the responses to this notice to make acquisition decisions.
Pittsburgh District, US Army Corps of Engineers, has a requirement for necessary technical support, software maintenance, and troubleshooting resources to maintain the reliability, security, and operational readiness of the organization's industrial automation control systems and Rockwell Automation hardware and software.
The Contractor shall provide comprehensive TechConnect support that encompasses two specific tiers of service: Self-Assist Support and Product Support. These services are critical to reducing operational risk, managing legacy equipment, and resolving operating issues rapidly. The support will cover the designated inventory of programmable logic controllers (PLCs), human-machine interfaces (HMIs), drives, and associated Rockwell Automation software.
A draft copy of the Performance Work Statement is attached to this notice.
The submission of a capabilities statement is limited to 30 pages and must include:
1) Company name, UEI/CAGE, address, point of contact, and contact information.
2) Company interest in providing a quote for a solicitation, and the capability to perform.
Files
| File | Type | Posted |
|---|---|---|
| Performance Work Statement DRAFT.pdf |
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