RICOH Printer Maintenance and Consumables

This solicitation seeks hardware maintenance support and consumables for 13 Ricoh Pro 8320S printers located across three Department of Homeland Security facilities. The procuring agency is the US Citizenship and Immigration Services. The contractor will provide preventative and corrective maintenance with a two-hour response time, qualified personnel, training, parts, labor, and all consumables excluding paper. Proposals will be evaluated based on price, technical approach, and relevant experience, and are due by April 27, 2023. The period of performance is a firm-fixed price contract from May 2023 through November 2027.

The solicitation is set aside for total small businesses. The NAICS code is 334111 for electronic computer manufacturing and the PSC code is J019 for printer and copier maintenance. The current contractor is V3 Gate with a contract valued at $854,412.87. The printers are located at facilities in Williston, VT, Montclair, CA, and Corbin, KY. The contractor must provide monthly consumable deliveries and equipment assessments over the 54-month period of performance.