RFI - NCIS Case Management System

The Naval Criminal Investigative Service (NCIS), operating under the Department of the Navy Naval Supply Systems Command, is seeking a Case Management System (CMS) through a Request for Information to conduct market research and assess the availability and technical capabilities of vendors to provide custom computer programming services. The procurement targets a minimally viable product (MVP) that will support NCIS investigations with capabilities including investigation creation and management, entity management, document search functionality, workflow support, and integration with national reporting systems such as NIBRS. Key requirements include support for 800 concurrent users (scalable to 1,500), role-based access controls, stringent security requirements, and U.S.-based contractors with U.S. citizen personnel holding specific cybersecurity certifications. The evaluation criteria will employ a Lowest Priced, Technically Acceptable approach. The RFI response deadline was September 5, 2025, with the initial RFI posting date of August 25, 2025, though this pre-solicitation notice was updated on February 26, 2026, to reflect that NCIS determined a solution available through a Department of Defense Enterprise Software Initiative (DoD ESI) Blanket Purchase Agreement met the requirements for the MVP pilot and is now being solicited exclusively to BPA contractors.

This procurement carries no set-aside designations, though the initial RFI encouraged responses from small businesses, including disadvantaged, veteran-owned, women-owned, HUBZone, and 8(a) certified companies, with a small business size standard of $34 million. The brand name justification document dated February 13, 2026, identifies Appian Corporation as the selected solution provider, procured competitively under the DoD ESI Blanket Purchase Agreement as a Firm Fixed Price Task Order with a 12-month period of performance. The contract structure includes an MVP deliverable within 8 weeks of award followed by 10 months of maintenance and support services, with funding from Operations, Maintenance & Navy (OM&N) fiscal year 2026 appropriations. Market research, including the RFI that generated 51 submissions, determined that Appian's Low-Code Enterprise Platform is the only viable solution capable of meeting ORION requirements, particularly due to Appian's unique FedRAMP IL V security certification that no other low-code platform provider possesses.