RFI for QA SaaS

The Department of the Interior Acquisitions Services Directorate (AQD) is conducting a Request for Information (RFI) on behalf of the Department of Defense Education Activity (DoDEA) to identify vendors capable of providing a Software as a Service (SaaS) Site governance solution for DoDEA's public-facing website. The solution must include a secure online dashboard with capabilities for scheduled email reporting, covering areas such as Quality Assurance, Accessibility, Search Engine Optimization (SEO), Analytics, and Policy. Vendors must submit a capabilities package by May 13, 2025, at 5:00 PM EDT, consisting of a half-page of general business information and a three-page capability statement addressing corporate experience with similar SaaS solutions. Respondents are required to follow strict formatting guidelines, including Times New Roman 12-point font, single spacing, and 1-inch margins. The RFI emphasizes that this is not a commitment to issue a solicitation or award a contract, and responses will not be considered proposals.

The solicitation is not set aside for any specific group and is classified under NAICS code 518210 for Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. The proposed solution will support DoDEA's complex web infrastructure across 163 schools in 11 countries, seven states, and two territories, with a contract structure featuring a 12-month base period and four 12-month option periods. The solution must provide 99.9% uptime, comprehensive website crawling, 508 accessibility compliance checking, SEO analysis, and detailed website analytics. The platform will need to support user and group management, enabling content managers to receive segmented reports about their specific school or site subsection. While no specific award value is mentioned, the solution must generate reports on broken links, misspellings, readability, site performance, and user navigation patterns, with the ability to customize and archive reports.