Request for Information - Travel System
Closed Pre-Solicitation Posted
- Solicitation number
- ORNLTravelRFI2026
- Agency
-
Department of Energy
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541512 Computer Systems Design Services
- PSC
- 7H20 It And Telecom - Platform Products: Database, Mainframe, Middleware (Hw, Perpetual License Software)
- Place of performance
- Oak Ridge, Tennessee 37830, United States
Notice details come from SAM.gov. Updated .
About this opportunity
Oak Ridge National Laboratory (ORNL), managed by UT-Battelle, LLC for the Department of Energy, is seeking information regarding a modern travel system solution to replace its 25-year-old homegrown travel platform. The procurement focuses on computer systems design services within the IT and Telecom platform products category (NAICS 541512, PSC 7H20). Key requirements include a cloud-based or on-premises SaaS model capable of handling travel reservations, online booking, expense reimbursement, travel audit functions, analytics, and multiple expense types, with comprehensive FISMA compliance and Federal Information Security Management Act adherence. Evaluation of responses will be based on the supplier's demonstrated experience with DOE and federal clients, similar project scope and complexity, technical capabilities addressing high-level travel process requirements, and cybersecurity and data protection methodologies as detailed in the three required exhibits. Questions must be submitted in writing by March 2, 2026, and all RFI responses are due electronically to Terri Cleveland at clevelandtd@ornl.gov by March 11, 2026 at 12:00 PM EST.
This Request for Information carries no set-aside designation and does not constitute a commitment to issue a formal Request for Proposal. No incumbent contractor is identified in the pre-solicitation notice, and no specific budget range or award value has been disclosed. ORNL operates with approximately 7,000 employees and processes between 13,500 and 17,000 trips annually, involving 4,200 to 5,000 unique travelers, indicating the scale of operational requirements. The solution must integrate bi-directionally with SAP S/4HANA 2023 ERP using modern APIs, support multiple external integrations including airline reservation systems, lodging programs, and corporate credit card providers, and maintain 99.9% uptime availability with disaster recovery capabilities. All data storage and disaster recovery facilities must be located in the continental United States, and the system must provide comprehensive reporting, mobile platform access, and role-based security management with workflow approvals.
Notice text
Request for Information - Travel System
Oak Ridge National Laboratory (ORNL) is a multi-program science and technology laboratory managed for the Department of Energy (DOE) by UT-Battelle, LLC under a US Department of Energy (DOE) Prime Contract No. DE-AC05-000OR22725. Scientists and engineers at ORNL conduct basic and applied research and development to create scientific knowledge and technological solutions that strengthen the nation's leadership in key areas of science; increase the availability of clean, abundant energy; restore and protect the environment; and contribute to national security.
UT-Battelle, LLC (the company) is issuing this Request for Information (RFI) fo seek input from interested parties regarding their ability to provide specialty expertise and resources for a modern travel solution to replace some or all of the current travel system, while enhancing the laboratory's travel business functions.
Any questions regarding any portion of this RFI must be coordinated through the identified Primary Point of Contact listed. Questions concerning this RFI must be submitted in writing via email by March 2, 2026. Information given to one respondent will be furnished to all respondents if a lack of the information would be prejudicial to them.
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