Request For Information on behalf of Civil Rights Cold Case Records Review Board (CRCCRB)

Closed Pre-Solicitation Posted

Solicitation number
CCRB001
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
513210 Software Publishers
Place of performance
Washington, District of Columbia 20405, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Civil Rights Cold Case Records Review Board (CRCCRB), operating under the GSA Office of Administrative Services, is seeking a comprehensive Email Marketing Automation Solution and Support Services. The solicitation requires a cloud-based SaaS platform capable of managing email marketing campaigns for approximately 1,000 contacts, with the ability to send 12-20 automated emails annually across multiple communication channels. Key contract requirements include FedRAMP Moderate Authority to Operate (ATO) certification, 508 compliance, support for up to 20 administrators, and integration with social media management tools. The solution must provide advanced features such as template creation, personalization, bulk sending, deliverability management, A/B testing, and comprehensive analytics. Responses to this Request for Information (RFI) are due on December 20, 2024, at 2:00 PM EST, with capability statements limited to 10 pages and a Rough Order of Magnitude (ROM) price estimate required using the provided template.

The solicitation does not indicate any specific set-aside designations for this procurement. The contract period includes a base year from January 31, 2025, to January 30, 2026, with two additional 12-month option periods potentially available. The scope of services encompasses email marketing for approximately 200,000 subscribers and management of three social media accounts across Twitter, Facebook, and LinkedIn platforms. While specific budget ranges are not explicitly detailed, the ROM pricing template suggests the government is preparing for a multi-year contract with potential total value spanning three years. The procurement is categorized under NAICS code 513210 (Software Publishers) and PSC code DA01 (IT and Telecom - Business Application/Application Development Support Services), indicating a technology-focused service acquisition targeting specialized marketing and communication technology solutions.

Notice text

This Request For Information (RFI) is being posted on behalf of the Civil Rights Cold Case Records Review Board of 1800 F Street, N.W. Washington, DC 20405.

The CRCCRB is seeking sources that can provide support for an Email Marketing Automation Solution and Support Services. Please see the attached RFI for further information.  The CRCCRB also requests vendors provide a ROM utilizing the pricing template in Attachment A.

Responses are due on 12/20/2024 @ 2PM EST.  Please send responses to Kristin Thompson and Stephannie Oriabure as stated in the RFI.

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