Renewal of Maintenance on KioWare

Closed Solicitation Posted

Solicitation number
28321326Q00000104
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
513210 Software Publishers
More information

Notice details come from SAM.gov. Updated .

About this opportunity

The Social Security Administration seeks renewal of maintenance services on KioWare software supporting the Visitor Intake Process Rewrite (VIPR) kiosk project, with proposals due September 4, 2026. No set-aside applies.

The software provides a secure kiosk shell running on virtual machines with centralized management infrastructure for monitoring, control, and management information across all SSA field offices. Place of performance spans all SSA field offices nationwide. The NAICS code is 513210, Software Publishers, and the PSC code is 7A21, IT and Telecom—Business Application Software (Perpetual License Software). The agency has indicated the software will be required for the foreseeable future. Amendment 01 extended the solicitation.

Notice text

2 versions

Update #2 · Latest ·

The KioWare software supports the Visitor Intake Process Rewrite (VIPR) kiosk project. SOHE/CSI uses the KioWare software to service the VIPR kiosks utilized by visitors to all SSA field offices. The agency uses this software to provide a secure, kiosk shell running on virtual machines in conjunction with a centralized management infrastructure to monitor, control, and to provide management information data. This software will be required for the foreseeable future.

Amendment 01 - Amendment to extend the solicitation

Update #1 ·

The KioWare software supports the Visitor Intake Process Rewrite (VIPR) kiosk project. SOHE/CSI uses the KioWare software to service the VIPR kiosks utilized by visitors to all SSA field offices. The agency uses this software to provide a secure, kiosk shell running on virtual machines in conjunction with a centralized management infrastructure to monitor, control, and to provide management information data. This software will be required for the foreseeable future.

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