RAF Mildenhall Transition Assistance Program (TAP) Data Entry / Front Desk Clerk

Closed Pre-Solicitation Posted

Solicitation number
FA558725RFI
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
561110 Office Administrative Services
Place of performance
RAF Mildenhall Suffolk United Kingdom

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of the Air Force United States Air Forces in Europe - Air Forces Africa is conducting market research for a Transition Assistance Program (TAP) Data Entry / Front Desk Clerk position at RAF Mildenhall in the United Kingdom. The pre-solicitation notice seeks to identify potential contractors capable of providing non-personal administrative support services for the Military & Family Readiness Center. Qualified vendors must demonstrate experience in data entry, proficiency in Microsoft Office Suite, and understanding of military protocols. Interested companies are required to submit electronic responses by April 9, 2025, at 1200 London Time, providing company information, capability statements, and potential response timelines to a formal Request for Quote (RFQ). The government is specifically requesting feedback on the draft Performance Work Statement (PWS) and identifying any ambiguous language in the document.

The contract opportunity is not set aside for any specific business category and falls under the Office Administrative Services NAICS code 561110. The initial contract term is 12 months with three potential option periods, requiring the contractor to provide 40 hours of service per week during standard business hours (0730-1630 Monday-Friday). Key performance requirements include maintaining 90% accuracy in data entry and record keeping, supporting separating service members and their families, and complying with strict security protocols. Contractors must possess a high school diploma, have at least one year of data entry experience, and be able to work effectively with diverse populations. While no specific award value is mentioned, the scope involves administrative support functions typical of a front desk and data management role in a military support center.

Notice text

The 48th Contracting Squadron at RAF Lakenheath, United Kingdom, seeks feedback/sources of companies capable of providing non-personal services for a Transition Assistance Program (TAP) Data Entry / Front Desk Clerk in accordance with the attached PWS.

Response Guidlines: Only electronic responses will be accepted. Please send responses by email to the primary POCs not later than Wednesday, 9 April 2025 at 1200 London Time. Earlier submission is highly encouraged.

*This RFI notice is issued for planning purposes only. Responses to this notice shall assist the Government in market research and identify potential sources. This notice does not serve as a formal request for proposal or request for quote. No pricing information is being requested at this time.

*Funding is not and may not be made available to solicit the requirement. This RFI is not intended to serve as an official notice to obligate the Government to award a contract and consequently the Government does not intend to pay for any bid/proposal preperation costs.

Requested Information: The following is request from interested companies:

1. Please indicate if your company is willing and able to provide the described front desk services. If there are any conditions that prevent your company from providing a quote should a formal solicitation be issued, please provide further details to assist in market research.

2. Please provide descriptive literature commonly provided to the general public, if possible. 

3. Identify your firm's information (name, address, phone number, CAGE code, Unique Entity Identifier (UEI)).

4. Identify the appropriate number of calendar days required to respond to an RFQ.

5. Identify ambiguous or confusing language in the draft PWS.

Files

File Type Posted
PWS - RAFM TDES (DRAFT).pdf PDF

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