R499--Service Agreement for Brainlab ExacTrac System #1 Equipment Support
Closed Special Notice Posted
- Solicitation number
- 36C24825Q1011
- Agency
-
Veterans Integrated Service Network 8
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 513210 Software Publishers
- PSC
- R499 Support- Professional: Other
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 8 has issued a Special Notice announcing its intent to award a sole source contract to Lovell Government Services for service agreement support of the Brainlab ExacTrac System #1 equipment at the James A. Haley Veterans Hospital. This is a market research announcement only, with the VA intending to procure application, technical, and data transfer support services for the ExacTrac System under a one-year base period contract. The intended sole source contractor, Lovell Government Services, is identified as an authorized service-disabled veteran owned business distributor of Brain Lab, Inc., the original equipment manufacturer. The contract will provide hardware and application support packages including remote support services Monday through Friday during business hours, with 24/7 website access for customers. The notice falls under NAICS code 513210 (Software Publishers) with a size standard of $47 million and uses PSC code R499 for professional support services.
The primary purpose of this Special Notice is to conduct market research to identify potential qualified businesses, particularly Service-Disabled Veteran Owned Small Businesses, Veteran Owned Small Businesses, 8(a), HUBZone, and other small businesses capable of providing the required services. Interested contractors must respond within five calendar days of publication with business information including name, address, size classification, socioeconomic category, and point of contact details. All responses are due by 3:00 PM EST on August 6, 2025, and must include written documentation from Brain Lab, Inc. proving authorization as a service provider for the ExacTrac System. Contractors must be registered in the System for Award Management with completed representations and certifications, and must demonstrate technical expertise and experience sufficient for the government to evaluate their capability to compete for this acquisition. The government emphasizes that no funds have been authorized for this effort and reserves the right to determine whether to compete the contract based on responses received.
Notice text
Notice of Intent to Sole Source
This is a SPECIAL NOTICE ANNOUNCEMENT ONLY. The Department of Veteran Affairs (VA), VISN 8 Network Contracting Office, 8875 Hidden River Pkwy, Tampa FL 33637, intends to award a sole source contract to Lovell Government Services, 223 West Gregory St, Pensacola, FL 32502. This proposed contract action is for the procurement of an application, technical, and data transfer support package for the ExacTrac System at the James A. Haley Veterans Hospital (JAHVH). The base period of performance is for one (1) year with only one source, Lovell Government Services an Authorized service-disabled veteran owned business (SDVOSB) distributor of Brain Lab, Inc. (Large Business) the Original Equipment Manufacturer (OEM) under the authority Federal Acquisition Regulation (FAR) Part 13.106-1(b)(1).
This contract specifies the requirement for the Brainlab brand name or an equivalent product. The contractor is expected to provide a Hardware and Application Support package for ExacTrac X-Ray, as well as a Hardware Support package for Frameless SRS. Both packages shall include remote application support from Monday to Friday, 8:00 AM to 5:00 PM EST.
Key provisions include:
- 24/7 access to a website for customers to download information.
- An initial response time of 15 to 30 minutes from Monday to Friday, 8:00 AM to 5:00 PM EST.
- Firmware updates will be provided based on new software releases.
- Maintenance and repair services will include parts and labor, excluding issues arising from negligence.
- A loaner device will be available at no additional charge (subject to stock availability) for 24 to 48 hours.
- One (1) annual onsite preventative maintenance visit by the manufacturer will be scheduled.
Response:
Responses to this Special Notice should be able to demonstrate the firm's ability, capability, and responsibility to deliver the service listed above. The purpose of this Special Notice announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified Service-Disabled Veteran Owned Small Businesses, Veteran Owned Small Businesses, 8(a), HUBZone and other Small Businesses interested and capable of providing the services described above. Documentation of technical expertise must be presented in sufficient detail for the Government to determine that your company possesses the necessary functional area expertise and experience to compete for this acquisition. No funds have been authorized, appropriated, or received for this effort. Responses should include the following information: Business name, address, business size and Socioeconomic Category (HUBZone, 8(a), Service-Disabled Veteran, Small Business, Large Business, etc.), and point of contact to include e-mail address and telephone number. All offerors must be registered in the System for Award Management (www.sam.com) and Representations and Certifications must be completed prior to any future award. Supporting evidence must be furnished in sufficient detail to demonstrate the ability to provide the full maintenance and repair service on equipment listed.
Determination by the Government not to compete this proposed contract based on responses to this notice is solely within the discretion of the Government.
Important information: The Government is not obligated to, nor will it pay for or reimburse any costs associated with responding to this Special Notice. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. No sub-contracting opportunity is anticipated. The North American Classification System (NAICS) code for this acquisition is 513210 Software Publishers with a size standard of $47,000,000.00.
Any offeror capable of providing this service shall notify the Contracting Officer by email within 5 calendar days from the date of the publication of this special notice.
***Responses must include written documentation from Brain Lab, Inc. (Large Business), showing your company is an authorized service provider for ExacTrac System.***
All information is to be submitted no later than 15:00 pm EST, Wednesday, August 6th, 2025, to: Walida.MooreSaintil@va.gov
Files
| File | Type | Posted |
|---|---|---|
| 36C24825Q1011.docx | DOCX document |
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