R499--Privacy Act Automation Services ADDING CLINS 3025-3026

Awarded Limited / Sole Source Justification Posted

Solicitation number
36C10E23Q0029
Agency
Set-aside
No set-aside

Opportunity facts

Contract number
36C10E19D0016-36C10D23N0026P00013

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs has awarded a sole-source modification to Deloitte Consulting LLP on contract 36C10E19D0016 for Privacy Act Automation Services, adding CLINs 3025–3026 with a value of $22,691,116.16, on July 30, 2026.

The VA invoked the "Unusual and Compelling Urgency" exception under 41 USC 3304(a)(2) and FAR 6.103-2. Privacy Act Requests have increased 498.6 percent following passage of the PACT Act (P.L. 117-168) in 2022, creating unprecedented volume in veterans' record requests to support new or expanded benefits claims and appeals. The VA determined that transitioning to a new contractor is impracticable given Deloitte's existing infrastructure, trained personnel, active security clearances, and operational familiarity with the incumbent solution. The modification funds enhanced workflows to increase automated PAR processing, scaling the vendor solution to support higher volumes, and maintaining the existing solution with continued vendor-managed support. The Contracting Officer determined the anticipated cost fair and reasonable based on benchmark analysis from a previously competed identical requirement and market research confirming alignment with current market conditions. An optional task valued at $14,925,000.00 brings the total potential value to $35,875,826.75. Place of performance is Washington, DC. The contract is classified under PSC R499 (software and operating systems support) and NAICS 518210 (data processing and hosting services).

Notice text

Please see attached J&A Awarded contract 36C10E19D0016 to DELOITTE for 22691116.16000000 on 2026-07-30.

Files

File Type Posted
J and A Other than Full and Open.pdf PDF
36C10E19D0016 36C10D23N0026 P00013_1.docx DOCX document

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