R426--Telephone Operator Services Rico
Closed Pre-Solicitation Posted
A newer solicitation was posted. See the latest solicitation from .
- Solicitation number
- 36C26123Q0691
- Agency
- Veterans Integrated Service Network 21 Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561421 Telephone Answering Services
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs is seeking information to determine the acquisition strategy for telephone operator services at VA medical centers in Palo Alto, Fresno, and San Francisco, California. The services include providing 31 operators to operate phone systems, answer and route calls, assist with outgoing calls, and report equipment issues 24/7/365. Responses to the sources sought notice must include the organization's name, address, contact information, business size, SAM registration status, capabilities statement, and NAICS code. All responses are due by May 25, 2023.
The VA anticipates setting this requirement aside for Service-Disabled Veteran-Owned Small Businesses. The anticipated NAICS code is 561421 for telephone answering services. The small business size standard is $19 million. The base period of performance is one year with two one-year option periods. The requirement will be awarded as a firm fixed price contract.
Notice text
THIS IS A SOURCES SOUGHT FOR MARKET RESEARCH PURPOSES ONLY. The Department of Veterans Affairs is in the process of determining the acquisition strategy for TELEPHONE OPERATOR Service for VA Palo Alto Health Care System with location in Fresno CA and San Francisco CA. Please note that this Request for Information (RFI) is for information only and does not constitute a solicitation for competitive bids/proposals and is not to be construed as a commitment by the Government. However, all interested parties who believe they can meet the requirement are invited to submit information describing their capability to provide the required services.
OVERVIEW: SEE ATTACHED SOW
The Government anticipates this requirement being an SDVOSB set-aside.
Please include the follow information about your organization in your response (1) Name of Organization, (2) Address + Zip Code, (3) Telephone number, (4) Fax Number, (5) Size of Business: Large or Small, (6) SAM status, (7) Point(s) of contact, and (8) email address (9) SAM UEI number.
Organizations responding to this RFI should provide the company s capabilities to perform this requirement. The NAICS code is 561421. The Small Business size standard is $19 million. The information received as a result of this notice will be considered solely for the purpose of determining whether to conduct a competitive procurement. A determination by the VA not to open the requirement to open competition, based on responses to this sources sought synopsis is solely within the discretion of the VA. The Government does not intend to pay for any information provided under this sources sought synopsis.
All responses must be sent via e-mail to Rico Johnson, Contracting Officer, at rico.johnson@va.gov. Responses to this sources sought synopsis are due by 11:00AM PST on May 25, 2023.
Attachments
| File | Type | Posted |
|---|---|---|
| P09 - PWS - 2 March 2023.docx | DOCX document | |
| 36C26123Q0691.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| R426--QUESTIONS AND ANSWERS - Telephone Operator Services | Solicitation | |
| R426--Telephone Operator Services Rico | Pre-Solicitation |
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