R426--Language Interpretation Services

The Department of Veterans Affairs Veterans Health Administration (VA) is seeking a comprehensive Language Interpretation Services provider for the Central Virginia Health Care System. The solicitation covers multiple VA medical facilities across locations in Richmond, Henrico, Charlottesville, Fredericksburg, and Emporia, Virginia, with potential expansion to additional facilities. The contract requires 24/7/365 language interpretation services, including over-the-phone translation, video remote interpretation for American Sign Language (ASL), and on-site interpretation. Interpreters must be nationally certified professionals with a minimum of 5 years of experience, possessing medical interpreter certification and demonstrating cultural competence and professional conduct. The evaluation criteria will be based solely on price, with the contract to be awarded to the lowest-priced, responsible offeror meeting all solicitation requirements, with quotes due by May 27, 2025, at 9:00 AM EDT.

The solicitation is classified under NAICS category 541930 for Translation and Interpretation Services, with a total contract value of $22.5 million. While initially not set aside, the government file indicates a potential set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB). The base contract period includes options for additional years, providing flexibility for long-term service delivery. The geographical scope encompasses multiple VA medical centers and clinics across central Virginia, ensuring widespread language support for veterans seeking medical services. Interpreters will be required to meet stringent qualifications, including professional certifications and specialized medical interpretation skills, to ensure high-quality communication support for veterans with limited English proficiency or hearing impairments.