R410--solicitation development of the Agitation 360 program

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 16 is seeking contractors to develop the Agitation 360 program, a virtual reality training application designed to simulate home healthcare scenarios involving agitated patients and caregivers. The procurement falls under NAICS code 541511 (Custom Computer Programming Services) and PSC code R410 (Support-Professional: Program Evaluation/Review/Development), indicating the need for specialized software development services. The virtual training tool will follow a structured storyboard format that allows participants to assume the role of caregivers, navigate through virtual environments, and practice interactions with agitated patient characters to enhance their care management skills. Performance of the contract will take place at the Central Arkansas Veterans Healthcare System in Little Rock, Arkansas. The response deadline for this pre-solicitation notice is August 22, 2025, at 3:00 PM Central Time, with the solicitation documents set to be archived 15 days following the response date.

This opportunity does not include any set-aside designations, making it open to all qualified contractors capable of delivering custom computer programming services. No information regarding potential incumbents, current contractors, award values, or specific budget ranges has been disclosed in the pre-solicitation materials. The contracting office responsible for this procurement is located in Fayetteville, Arkansas, and operates under the Veterans Health Administration Network Contracting Office (NCO 16). The tight turnaround time of just two days between the posting date of August 20, 2025, and the response deadline suggests this may be a time-sensitive requirement or part of a larger procurement strategy. Additional contract details and supporting documentation are expected to be available through the SAM.gov website as the procurement process advances.