R408--Healthcare Identity Management (HCIdM) Support (FY24-HIG-157) (VA-24-00062862)
Award Notice Posted
- Solicitation number
- Not on record
- Agency
-
Veterans Integrated Service Network 9
Veterans Health Administration, Department of Veterans Affairs
- Awarded
- Set-aside
- Service-Disabled Veteran-Owned Small Business
Opportunity facts
- Contract number
- 36C77624P0073P00004
- NAICS code
- 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 9 awarded a Service-Disabled Veteran-Owned Small Business set-aside contract to EM KEY SOLUTIONS INC for $5,695,770.81 on August 12, 2026, for Healthcare Identity Management (HCIdM) Support under contract 36C77624P0073P00004.
The award modifies an existing contract to increase monthly support for identity data anomalies and duplicate record resolution. The modification stems from a December 2025 migration of 1.2 million records from a legacy system to the Veterans Health Administration Enrollment System, which created data discrepancies affecting veteran CHAMPVA healthcare eligibility. The Veteran and Family Member Programs Office anticipates sending 200 to 300 Identity Management Toolkit requests daily to resolve these issues, compared to a historical baseline of 300–350 requests monthly. The modification increases Option Year 2 funding (August 19, 2026–August 18, 2027) and subsequent option years three and four; the total contract value increased from $4,314,359.79 to an unspecified amount including optional CLINs for further quantity increases. The award was made on a sole-source basis under 41 USC 3304(a)(1), justified by EM KEY SOLUTIONS INC's exceptional past performance and confirmed ability to increase support within thirty days. Place of performance is Saint Petersburg, Florida. The contracting office is the Department of Veterans Affairs Regional Procurement Office Central in Murfreesboro, Tennessee.
Notice text
Awarded contract 36C77624P0073P00004 to EM KEY SOLUTIONS INC for 5695770.81 on 2026-08-12.
Files
| File | Type | Posted |
|---|---|---|
| 36C77624P0073 P00004_1.docx | DOCX document | |
| C01 - REDACTED JA OTFOC HCIdM P00004 36C77624P0073_Redacted_.pdf |
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