Quantum Technical Suppport for Hardware and Network Support Services
Closed Solicitation Posted
Not the latest version. See the latest pre-solicitation from .
- Solicitation number
- W52H09-08-T-0000
- Agency
-
ACC Warren
Army Contracting Command, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541512 Computer Systems Design Services
- PSC
- Not on record
- Place of performance
- Tacom - Rock Island Attn: Amsta-AQ-AR, Rock Island Arsenal Rock Island IL 61299 US
Notice details come from SAM.gov. Updated .
Notice text
2 versions
Update #2 · Latest ·
This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. Potential contractors are encouraged to utilize any existing award vehicles such as the Army Small Computer Program, GSA, and or NASA SEWP. Services are as follows: Provide one (1) year unlimited telephone technical support for hardware, network and technical support. Requirement for this service phone-in software support has to be 4 hour on-site response, 24 hours a day, 7 days a week, and firmware updates and upgrades. Performance Period: 5 May 08 - 4 May 09. BACKGROUND: Maintenance contracts are required for Tape Libraries that are out of warranty. The maintenance contracts provide the required hardware and/or technical support needed to support numerous missions and functions on the installation. The contracts provide the following services:
1. Hardware and network support
This service provides high-quality hardware and network support that increases productivity and system uptime. Depending on the criticality of the system, Quantum Corporation allows the customer to choose the hardware response time and coverage periods that meet our needs. Quantum engineers work with system administrators and operators to resolve problems. These issues can come from faulty tape drives, fiber cards and tape exchangers.
Maintenance & Renewal of: Maintenance and Renewal of:
Quantum P7000, 7 x 24 x 4 hr Service #326DA50407, 331DA50447, Quantity 2
Tape Drives, Gold, 7 x 24 x 4 hr, Quantity 20
Quantum Fibre Channel Routers, Gold 7 x 24 x 4 hr, Qty5
.
Update #1 ·
This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. Potential contractors are encouraged to utilize any existing award vehicles such as the Army Small Computer Program, GSA, and or NASA SEWP. Services are as follows: Provide one (1) year unlimited telephone technical support for hardware, network and technical support. Requirement for this service phone-in software support has to be 4 hour on-site response, 24 hours a day, 7 days a week, and firmware updates and upgrades. Performance Period: 5 May 08 - 4 May 09. BACKGROUND: Maintenance contracts are required for Tape Libraries that are out of warranty. The maintenance contracts provide the required hardware and/or technical support needed to support numerous missions and functions on the installation. The contracts provide the following services:
1. Hardware and network support
This service provides high-quality hardware and network support that increases productivity and system uptime. Depending on the criticality of the system, Quantum Corporation allows the customer to choose the hardware response time and coverage periods that meet our needs. Quantum engineers work with system administrators and operators to resolve problems. These issues can come from faulty tape drives, fiber cards and tape exchangers.
Maintenance & Renewal of: Maintenance and Renewal of:
Quantum P7000, 7 x 24 x 4 hr Service #326DA50407, 331DA50447, Quantity 2
Tape Drives, Gold, 7 x 24 x 4 hr, Quantity 20
Quantum Fibre Channel Routers, Gold 7 x 24 x 4 hr, Qty5
Notice history
| Notice | Type | Posted |
|---|---|---|
| Generator ECU Combo Trailer | Pre-Solicitation | |
| This notice | Solicitation |
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