Provide Data Breach Response Services for the Oregon Army National Guard

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued.

SUBSTITUTIONS NOT ALLOWED

CLIN 0001 Data Breach Response Services.

1.0 Statement of Work

The vendor is to provide data breach response services to the Oregon Army National Guard (ORARNG), which will include enrollment of a group containing 3,534 persons. The ORARNG has a need to provide this service to protect the organization from problems associated with the loss of a laptop containing personally identifiable information. Vendor shall meet all requirements listed in this document.

2.0 Project Setup:

- Develop a project/implementation plan
- Identify a change request process
- Set up web site and a call center services
3.0 Notification/Communication:

- Notify entire group of persons of the services available through USPS First Class mail
- Validate addresses before mailing
- Protect any information received from ORARNG in accordance with applicable state and federal laws
- Provide automated answering services after completion of daily call center hours
- Provide ORARNG with statistical information as to the volume of web site and call center traffic
- Maintain web site and call center for a minimum of 3 months
4.0 Recovery services:

- Provide triage process for individuals who report suspicious activity
- Fully manage recovery and restoration of each case
5.0 Credit monitoring:

- 12 months single bureau credit monitoring service


Will be delivered to Oregon Military Department, 1776 Militia Way, Salem, OR 97309.

Vendor must include name, point of contact, telephone no., fax no., email address, tax id no., duns no., cage code, and delivery date on the quote.

Evaluation Factors: Technical and past performance, when combined, are significantly more importance, when compared to price.

The Offerors must be registered on the Central Contractors Registration database (CCR). Information concerning CCR requirements may be viewed via the Internet at http://www.ccr.gov or by calling the CCR Registration Centers at 1-888-227-2423. Only contractors who are registered in the Central Contractor Registration (CCR) can be awarded a contract. Offerors must have electronic funds transfer (EFT) capability. Offerors proposals shall be valid for a minimum of 30 days to be acknowledged in the offerors proposal. 52.212-2 Evaluation of Commercial Items (Jan 1999) (a) The Government will award a contract resulting from this solicitation to the responsible Offeror whose offer conforming to the solicitation will be the lowest priced offer which is both technically acceptable and shows satisfactory past performance. All FAR Clauses may be viewed in full text via the Internet at www.arnet.gov. The following FAR clauses and provisions apply to this RFQ and are incorporated by reference: FAR clause 52.202-1, Definitions (Jul 2004) ; provision 52.212-1, Instructions to Offerors-Commercial Items (Jan 2005); provision 52.212-2 Evaluation-Commercial Items (Jan 1999); provision FAR clause 52.212- 4, Contract Terms and Conditions-Commercial Items (Oct 2003); FAR clause 52.212-5 (Dev), Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items (Apr 2005) applies to this RFQ. Point of Contact: David Cleland at 503-584-3791. Quotations can be mailed to USPFO for Oregon, ATTN: USPFO-P, PO Box 14350, 1776 Militia Way SE, Salem, OR 97309-5047, FAX to 503-584-3771 or emailed to david.cleland@us.army.mil