Provide administration, configuration, programming, information assurance, managing, maintaining and monitoring of the Configuration Account Information Retrieval System (CAIRS) Telephone Management System supporting systems, operations, and infrastructure

The Naval Computer and Telecommunications Master Station Atlantic (NCTAMSLANT), representing the Department of the Navy Naval Supply Systems Command, is seeking contractor services to provide administration, configuration, programming, information assurance, managing, maintaining, and monitoring of the Configuration Account Information Retrieval System (CAIRS) Telephone Management System. This system supports telecommunications operations serving over 100,000 telephone users across Navy facilities in the Hampton Roads area, including Naval Station Norfolk and Naval Station Oceana. The contractor must provide continuous maintenance support including licensing fees, remote technical support, software updates, system optimization, and 24/7/365 telecommunications management capabilities. Key qualifications require contractor personnel to be U.S. citizens with CAIRS.Net certification and ability to meet stringent security clearance requirements. This pre-solicitation notice requests that interested businesses submit a 6-page Statement of Capabilities by July 24, 2025 at 8:00 AM, demonstrating their ability to meet the Performance Work Statement requirements. The government is conducting market research to determine contractor interest and capability, with potential consideration for small business set-aside if two or more qualified small businesses can perform at least 50% of the work.

This opportunity does not currently have a set-aside designation, though the government may consider a small business set-aside based on market research responses. The previous task order was awarded to Unique Communications Solutions, indicating this is a follow-on requirement. The anticipated contract structure is Firm Fixed Price with a base period of twelve months from November 1, 2025 through October 31, 2026, valued at $185,000. Four additional 12-month option periods are planned, potentially extending performance through October 31, 2030, with option year values ranging from $199,800 to $251,690. The contract falls under NAICS code 517111 (Wired Telecommunications Carriers) and PSC code DG11 for IT and Telecom Network Services. The total potential contract value across all option years could exceed $1 million, supporting critical telecommunications infrastructure for over 100,000 users across multiple Navy installations in the Hampton Roads region.