OPEX Software Licenses and Maintenance Support Services For The Office of Intake and Document Production (OIDP) and the Service Center Operations Directorate (SCOPS)
Closed Pre-Solicitation Posted
- Solicitation number
- PRD270004
- Agency
-
Citizen and Immigration Services
Department of Homeland Security
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Place of performance
- Camp Springs, Maryland 20588, United States
Notice details come from SAM.gov. Updated .
About this opportunity
U.S. Citizenship and Immigration Services (USCIS), within the Department of Homeland Security, intends to procure post-warranty maintenance and annual software licenses for five existing OPEX Falcon+ scanners and associated equipment, with responses due November 4, 2026. USCIS intends to solicit and negotiate with only OPEX Corporation, the original equipment manufacturer, under the applicable sole-source authority, though all responsible sources may submit a capability statement, proposal, or quotation. The notice carries no set-aside. Equipment is located at USCIS facilities in Irving, Texas; Lee's Summit, Missouri; and Bloomington, Minnesota. The anticipated period of performance is a 12-month base period from January 1, 2027, through December 31, 2027, with two 12-month option periods through December 31, 2029. The acquisition is a firm-fixed-price purchase order. Requirements include preventative maintenance of six visits per scanner in each 12-month period, on-call and on-demand corrective maintenance, labor and replacement parts required due to normal wear and tear, and coverage for the Falcon+ base units, Multislot ID Assist Towers, and Motorized Adjustable Height Tables. Required annual licenses cover 1D Barcode, QR Barcode, VRS, ScanLink, CertainScan Edit and Transform, and CertainScan PDF-24. An optional, separately priced relocation support line covers one Falcon+ table, including disassembly, packing materials, T-Stand Brace rental, reassembly, and related technician travel labor. Equipment transportation, shipping, and freight are excluded from relocation support. All travel costs must be included in firm-fixed-price line-item prices, and the Government will not separately reimburse travel. The notice names no incumbent or contract value.
Notice text
U.S. Citizenship and Immigration Services (USCIS) intends to procure post-warranty maintenance services and annual software licenses for five existing OPEX Falcon+ scanners and associated Edit and Transform equipment supporting document intake, scanning, image processing, and digitization operations. The equipment is located at USCIS facilities in Irving, Texas; Lee’s Summit, Missouri; and Bloomington, Minnesota.
The requirement includes preventative maintenance, on-call and on-demand corrective maintenance, labor and replacement parts required due to normal wear and tear, and annual software licenses for the existing equipment configuration. Preventative maintenance includes six visits per scanner during each 12-month period. Maintenance coverage includes the Falcon+ base units and associated Multislot ID Assist Towers and Motorized Adjustable Height Tables. Required annual software licenses include 1D Barcode, QR Barcode, VRS, ScanLink, CertainScan Edit and Transform, and CertainScan PDF-24.
The anticipated period of performance is a 12-month base period from January 1, 2027, through December 31, 2027, with two 12-month option periods through December 31, 2029. The anticipated action also includes optional, separately priced relocation support for one Falcon+ table, including disassembly, packing materials, T-Stand Brace rental, reassembly, and related technician travel labor. Equipment transportation, shipping, and freight are excluded from the optional relocation support.
The anticipated acquisition is a firm-fixed-price purchase order. All travel and travel-related costs necessary to perform the services must be included in the proposed firm-fixed-price line-item prices. The Government will not separately reimburse travel costs.
USCIS intends to solicit and negotiate with only OPEX Corporation, the original equipment manufacturer, under the applicable sole-source authority. However, all responsible sources may submit a capability statement, proposal, or quotation, as applicable, which the Government will consider. A determination by the Government not to compete this proposed action based on responses to this notice is solely within the discretion of the Government.
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