Operational Technology Operations Center Support Services

Awarded Limited / Sole Source Justification Posted

Solicitation number
70B04C26F00001152
Agency
Set-aside
No set-aside

Opportunity facts

Contract number
70B04C26F00001152-70B04C26F00001152
Place of performance
Ashburn, Virginia 20147, United States

Notice details come from SAM.gov. Updated .

About this opportunity

U.S. Customs and Border Protection intends to award a sole-source task order to Sherpa 6, Inc. for operational technology operations center support services under GSA's OASIS+ SDVOSB Multi-Agency Contract, with a 12-month period of performance.

The justification, cited under RFO 16.507-6(b)(2), establishes that Sherpa 6 is the only source capable of providing the required services. The requirement encompasses personnel, management, supervision, tools, materials, and resources to support the build-out, integration, and operation of CBP's Infrastructure and Support Services Operational Technology Operations Center, including network operations, cybersecurity operations, helpdesk and call-center support, and deployment and sustainment of the Watchtower Mobile Device Management platform—a proprietary Government Off-the-Shelf solution developed exclusively by Sherpa 6. Market research confirmed no authorized resellers, distributors, third-party providers, or alternative contract holders can provide equivalent services. The contracting officer will determine fair and reasonable pricing using historical price comparisons, competitive published price lists, and an Independent Government Cost Estimate. The justification was approved by the Competition Advocate for procurements in the $900,000 to $20 million range and will be posted on SAM.gov.

Notice text

This requirement is to provide all personnel, management, supervision, tools, materials, and other resources necessary to support the build-out, integration, and operation of the Office of Information and Technology (OIT) Infrastructure and Support Services (ISS) Operational Technology Operations Center (OTOC). This includes network operations, cybersecurity operations, helpdesk/call-center support, and the deployment and sustainment of the Watchtower Mobile Device Management (MDM) platform for operational technology (OT) assets.

Awarded contract 70B04C26F00001152 to unknown vendor for unknown amount on 2026-09-29.

Files

File Type Posted
OTOC JEFO Redacted.pdf PDF

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