Omnicell Software Maintenance - Little Rock VAMC

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 16 has published a Special Notice regarding a sole-source contract award to Omnicell for software maintenance services at the Central Arkansas Veterans Healthcare System (CAVHS). This Notice of Intent (NOI) announces the VA's intention to award a firm-fixed-price contract to Omnicell without competitive bidding. The contracting action is being pursued under FAR 6.302-1, which permits sole-source procurement when only one contractor can meet the government's requirements. The contract covers preventative maintenance and support for Omnicell IVX Workflow software and associated hardware devices. Interested parties have the opportunity to submit information challenging the sole-source justification or demonstrating their capability to perform the work. The primary contracting officer for this procurement is Bennett W. Smith.

The contract will provide comprehensive software maintenance and support services for two Omnicell IVS-HDW-001 IVX Workflow devices over a base period of one year, with four optional one-year renewal periods extending through December 2030. The Statement of Work requires 24/7 telephone support, remote and onsite diagnostics, software upgrades, and access to Omnicell's analytics and support platforms to maintain system functionality. The base contract period begins December 15, 2025, and concludes December 14, 2026. Organizations interested in responding must submit business information including size, socio-economic status, and evidence of authorization to perform the required work by the deadline of November 17, 2025. There are no set-aside provisions for this contract, meaning it is open to all qualified contractors, though the sole-source determination suggests Omnicell remains the primary awardee unless a compelling challenge is substantiated.