OIG Hotline Services-Amended(2)
Closed Pre-Solicitation Posted
- Solicitation number
- OIG2400015
- Agency
-
Office of the Secretary
Department of Commerce
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561110 Office Administrative Services
- PSC
- R799 Support- Management: Other
- Place of performance
- Washington, District of Columbia 20230, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Commerce (DOC) Office of the Inspector General (OIG) is seeking potential sources to provide hotline complaint intake services in accordance with a draft Performance Work Statement (PWS). The contractor will be required to operate a 24/7 hotline to receive and process allegations of fraud, waste, abuse, and mismanagement through phone, email, and web submissions. Key requirements include secure handling of sensitive information, compliance with federal privacy and IT security standards, and timely processing and forwarding of complaints to the OIG. Respondents are requested to provide capability statements addressing their ability to meet the PWS requirements, recommended performance measures, potential pricing structures, and risks. Responses are due by April 8, 2024 at 2pm Eastern Time.
This is a pre-solicitation notice, and the government has not indicated whether any set-aside designations will be used. The relevant NAICS code is likely 541611 (Administrative Management and General Management Consulting Services), and the potential PSC code is R408 (Support - Professional: Administrative). The government has not provided any information on potential incumbent contractors or estimated contract values. This appears to be a new requirement for the DOC OIG.
Notice text
3 versions
Update #3 · Latest ·
Sources Sought Notice - Office of Inspector General Hotline Services
The purpose of amendment 2 is to provide answers to vendor questons in response to the Sources Sought. The Sources Sought submission due date remains at 12:00pm on 4/22/2024
Attached you will find a copy of the following documents related to this Sources Sought Notice:
1. Sources Sought Notice
2. Sources Sought Questions Form
3. Draft Performance Work Statement (PWS)
The due date and time for questions concerning this notice is Monday April 1, 2024 2pm Eastern Time.
Respondents shall submit questions/comments using the attached Sources Sought Question Form.
The due date for responses to this notice is Monday April 8, 2024 2pm Eastern Time.
Questions and responses shall be submitted by email to Stesnie Ridley (SRidley1@doc.gov) and Jameka Anderson (JAnderson1@doc.gov)
Update #2 ·
Sources Sought Notice - Office of Inspector General Hotline Services
The purpose of this amendment is to extend the submission due date to 12:00pm at 4/22/2024
Attached you will find a copy of the following documents related to this Sources Sought Notice:
1. Sources Sought Notice
2. Sources Sought Questions Form
3. Draft Performance Work Statement (PWS)
The due date and time for questions concerning this notice is Monday April 1, 2024 2pm Eastern Time.
Respondents shall submit questions/comments using the attached Sources Sought Question Form.
The due date for responses to this notice is Monday April 8, 2024 2pm Eastern Time.
Questions and responses shall be submitted by email to Stesnie Ridley (SRidley1@doc.gov) and Jameka Anderson (JAnderson1@doc.gov)
Update #1 ·
Sources Sought Notice - Office of Inspector General Hotline Services
Attached you will find a copy of the following documents related to this Sources Sought Notice:
1. Sources Sought Notice
2. Sources Sought Questions Form
3. Draft Performance Work Statement (PWS)
The due date and time for questions concerning this notice is Monday April 1, 2024 2pm Eastern Time.
Respondents shall submit questions/comments using the attached Sources Sought Question Form.
The due date for responses to this notice is Monday April 8, 2024 2pm Eastern Time.
Questions and responses shall be submitted by email to Stesnie Ridley (SRidley1@doc.gov) and Jameka Anderson (JAnderson1@doc.gov)
Files
| File | Type | Posted |
|---|---|---|
| OIG Hotline Services-Answers to Vendor Questions 4.19.24.pdf | ||
| OIG Hotline Services_ Sources Sought Notice.docx | DOCX document | |
| OIG Hotline Services - SS Questions Form.xlsx | XLSX spreadsheet | |
| Hotline PWS_Draft.docx | DOCX document |
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