Nutanix Maintenance and Support
Closed Pre-Solicitation Posted
- Solicitation number
- PANRSA-26-P-0000035026
- Agency
-
ACC Redstone
Army Contracting Command, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Corpus Christi, Texas 78419, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Army Contracting Command-Redstone Arsenal is conducting market research through this Pre-Solicitation Notice to identify qualified sources for Nutanix Maintenance and Support services at the Corpus Christi Army Depot (CCAD) in Texas. The procurement encompasses comprehensive IT equipment maintenance and support including 24/7 telephone and remote technical support, hardware support with next-business-day parts replacement, software support with patches and upgrades, and firmware updates within five business days of availability. Key requirements mandate that all support services be performed by U.S. citizen technicians proficient in English, with tiered response times ranging from one hour for Priority 1 issues to eight hours for Priority 3 issues, and all contractor personnel must complete mandatory security training including iWATCH and threat awareness training and obtain appropriate background investigations and security clearances. Quality assurance standards require a 2% acceptable failure rate with 100% inspection by CCAD subject matter experts, and the contractor must appoint a Program/Contract Manager and Alternate within five days of award. Market research responses are due by 4:00 p.m. Central Standard Time on April 27, 2026, and should be submitted electronically to Contract Specialist Terry Clark at terry.b.clark4.civ@army.mil with the synopsis number referenced in the subject line.
This Pre-Solicitation Notice indicates no current set-aside designation, though the government notes that based on responses received, this requirement may be set-aside for small businesses in full or in part, or procured through full and open competition with possible multiple awards. The requirement covers 64 line items of Nutanix software licenses, maintenance, and hardware support for service periods beginning May 28, 2026 and extending through May 27, 2027, with some hardware support items concluding March 31, 2027. The software requirements include approximately 1,900 End User Computing Ultimate licenses, 704 CPU cores of Nutanix Cloud Manager licenses, 480 CPU cores of Cloud Infrastructure Ultimate licenses, and 176 TiB of Nutanix Unified Storage licenses, along with 26 Nutanix hardware units requiring comprehensive support. The applicable NAICS code is 541519 (Other Computer Related Services) with a Small Business Size Standard of 1,250 employees, and the PSC code is DA10. No specific budget information or incumbent contractor details are disclosed in this market research notice.
Notice text
The Army Contracting Command-Redstone Arsenal-Corpus Christi Army Depot, Contracting Office in Corpus Christi, Texas is issuing this source sought synopsis as a means of conducting market research to identify potential sources having an interest and availability to provide Nutanix Maintenance and Support accordance with (IAW) the Performance Work Statement (PWS) and the Requirements List contained herein.
The result of this market research will contribute to determining the method of procurement. Based on the responses to this source sought notice/market research, this requirement may be set-aside for small businesses (in full or in part) or procured through full and open competition. Multiple awards may be made. All small business set-aside categories will be considered. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding submissions.
THIS SOURCES SOUGHT IS FOR INFORMATIONAL PURPOSES ONLY. THIS IS NOT A REQUEST FOR QUOTE (RFQ) TO BE SUBMITTED. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT. RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS ANNOUNCEMENT. NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS ANNOUNCEMENT. ANY INFORMATION SUBMITTED BY RESPONDENTS IS STRICTLY VOLUNTARY.
The applicable NAICS code for this requirement is 541519 with a Small Business Size Standard of 1,250. The Product Service Code (PSC) is DA10.
Your response to this Sources Sought shall be electronically submitted to the Contract Specialist, Terry Clark in either Microsoft Word or Portable Document Format (PDF), via email to terry.b.clark4.civ@army.mil no later than 4:00 p.m. Central Standard Time (CST) on 27 April 2026. Reference this synopsis number in subject line of e-mail and on all enclosed documents. Market research responses received after the time and date specified will be determined to be late and may not be considered. Information and materials submitted in response to this request WILL NOT be returned.
If your organization has the potential capacity to provide the required Nutanix Maintenance and Support please provide the following information: Organization name, address, cage code, primary points of contact (POCs) and their email address, Web site address, and telephone number.
All data received in response to this Sources Sought that is marked or designated as corporate or proprietary will be fully protected from any release outside the Government.
Files
| File | Type | Posted |
|---|---|---|
| S6 Requirements_Nutanix.docx | DOCX document | |
| Revised PWS_FY26_Nutanix_April2026.docx | DOCX document |
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