Nurse Call Audio Visual (NCAV) and Nurse Call Tone Visual (NCTV) System in Defense Health Agency (DHA) Facilities

The Defense Information Systems Agency (DISA) is conducting market research for Nurse Call Audio Visual (NCAV) and Nurse Call Tone Visual (NCTV) systems to be deployed across Defense Health Agency (DHA) medical treatment facilities. This Request for Information (RFI) seeks vendor input to develop enterprise standards for evaluating and integrating these critical healthcare communication systems. The procurement focuses heavily on cybersecurity requirements, interoperability with existing systems, and long-term sustainment capabilities. Vendors must provide comprehensive technical details including security controls, network compatibility, authentication methods, data handling procedures, remote access capabilities, operational technology security measures, and supply chain risk management protocols. Responses are due by 5:00 PM Eastern Time on September 18, 2025, and must be submitted electronically to specified DISA contacts with white papers not exceeding 16 pages and 5 MB in size.

This opportunity does not utilize any set-aside designations and is open to all qualified vendors. No incumbent contractors or current service providers are specifically identified in the documentation. The RFI does not specify award values, budget ranges, or quantities of systems to be procured, as this is strictly a market research exercise under FAR Part 10 designed to inform future acquisition planning. DISA representatives may conduct individual discussions with responding vendors to clarify capabilities and assess potential risks associated with their proposed solutions. The government will retain ownership of all submitted responses, which will be posted on SAM.gov, and vendors will not receive reimbursement for preparation costs. This RFI does not guarantee that a future solicitation or contract award will result from the market research activities.