NT_NB_Non-IT Off-Site Storage of Disaster Recovery Materials - Tape Media

Question: How many DR events would you like us to account for per year in our quote?



Answer: 1



Should we account for a DR event where the media is sent other than the designated, hot site ? If so, how many DR event should we account for 1) at the, hot site 2). Elsewhere?



Answer: Just the one annual event at the hot site



Question: Are the tapes encrypted?



Answer: Yes



Do the tapes contain PII/SPI?



Answer: Yes



Do you require dedicated transportation for normal service?



Answer: Yes



Question: On page 8, under section 4.1 PERFORMANCE PERIOD, the RFQ states, This service is required 365 days a year including weekends and holidays. However, later on that same page, there is a reference to 10 Federal holidays that are followed by the VA, do you still want service on those holidays?



Answer: No services are required on the Federal Holidays indicated within the solicitation.



Question: On page 9, Section 5.1, STORAGE AND TRANSPORTATION OF DISASTER RECOVERY MATERIALS there are details provided regarding the how the media should be stored and counts of the open and closed media.



How many of the 10,000 (+/- 1,500) slotted tapes do you expect to rotate daily?



Answer: Approximately 140 each day.



How many of the 68,000 (+/- 500) litigation tapes in 605 (+/- four) tubs will be rotated weekly?



Answer: Litigation tubs will not be rotated, those tapes will stay at the facility unless the entire tub is recalled. 



How many of the 52 (+/- five) per year one cubic foot tubs will be rotated weekly?



Answer: Anticipate 1 tub per day. 



There is also a mention of a semi-annual audit of all of the media. There was no indication as to whether this would be executed at Iron Mountain or at the customer s site. Should we account for this in the quote and where will the audit take place?



Answer: The audit will take place at the vendor s facility.  There should be no cost to the vendor.