Notice to Intend to Sole Source for UniFi Pro Mortgage System (UniFi)
Limited / Sole Source Justification Posted
- Solicitation number
- SAD-11-2024
- Agency
-
Rural Housing Service
Department of Agriculture
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541512 Computer Systems Design Services
- Place of performance
- Washington, District of Columbia, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The United States Department of Agriculture (USDA) Rural Housing Service intends to award a sole source contract to Sagent M&C LLC for the UniFi Pro Mortgage System and LoanServ system to provide loan and grant origination services, and servicing for the USDA's Single Family Housing Direct (SFHD) program. The justification is based on the USDA's significant investment in these systems to meet legislative mandates and business needs, and the requirement for continuity of critical support services. The contract award date is December 15, 2024, but the awarded vendor and contract value are to be determined.
Notice text
The United States Department of Agriculture (USDA) Rural Development (RD) intends to award a sole source contract to Sagent M&C LLC (Sagent) for UniFi Pro Mortgage System (UniFi) for loan and grant originations, and the LoanServ system for servicing. The services to be provided under this IDIQ and subsequent task orders are required for continuity of services and and to provide critical support to RD’s SFHD program to improve the quality of life in rural communities. USDA has made a large investment in these products to meet the legislative mandates, and the business needs of our customers. Other systems that support LoanServ include automated mail processing; imaging; customer-initiated payment web site; Interactive Voice Response (automates calls from the public and allows intake of borrower payments and information); Verint (call recording software to review calls and capture LoanServ screen shots for the Servicing Office (SO) for call monitoring); and Cisco (used to automate outgoing phone calls to borrowers by SO staff or unattended dialer based on selected conditions on LoanServ); and other supporting systems.
Awarded contract TBD to unknown vendor for unknown amount on 2024-12-15.
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