No Surprises Act Complaints Help Desk - Sources Sought
Closed Pre-Solicitation Posted
- Solicitation number
- 250239
- Agency
-
Center for Consumer Information and Insurance Oversight
Centers for Medicare and Medicaid Services, Department of Health and Human Services
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
- Place of performance
- United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Centers for Medicare & Medicaid Services (CMS) has issued a Sources Sought Notice for a No Surprises Act (NSA) Complaints Help Desk (NSA CHD). CMS is seeking capability statements from small businesses with expertise in conducting reviews of inquiries and complaints involving health insurance plans and medical services, providing a multi-tiered help desk, collecting data and documentation, referring inquiries to appropriate resolution processes, using Salesforce or similar CRM technology, and demonstrating knowledge of relevant federal laws and regulations. Responses are due by 11:00 AM on September 5, 2024, and this is for market research purposes only, with no commitment to a contract award.
This opportunity is not set aside for any specific business size or socioeconomic category. There is no information provided about potential incumbent contractors or award values. The Sources Sought Notice does not specify a quantity of goods or timeline for services, as this is a request for capability statements rather than a formal solicitation.
Notice text
2 versions
Update #2 · Latest ·
*08/26/24 - Update to clarify page limit
Sources Sought Notice for No Surprises Act (NSA) Complaints Help Desk (NSA CHD)
Update #1 ·
Sources Sought Notice for No Surprises Act (NSA) Complaints Help Desk (NSA CHD)
Files
| File | Type | Posted |
|---|---|---|
| Sources Sought Notice - 250239 - Final_082624.pdf | ||
| Sources Sought Notice - 250239 - Final.pdf |
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