Nfusion Subscription Service (or equal)

The Department of Health and Human Services Food and Drug Administration's Office of Criminal Investigations is seeking a Nfusion Annual Subscription Service and Geo Site Access for its investigative operations. The procurement involves acquiring 25 concurrent subscription licenses to support up to 175 OCI users, with a focus on providing a secure, virtual desktop environment for anonymous online research. Respondents must submit capability statements by April 25, 2025, at 1:00 pm ET, including comprehensive business details, technical specifications, and past performance information. The solution must enable investigators to conduct research without detection, featuring malware immunity, non-attributable browsing, secure file handling, and extensive user activity monitoring. Technical requirements mandate compatibility with Windows operating systems, VPN/Zscaler integration, and comprehensive maintenance and technical support during standard business hours.

This pre-solicitation notice does not represent a guaranteed contract award and is primarily a market research effort to explore potential contract approaches. The procurement targets small business manufacturers or producers, though all interested parties may respond. The base service period is scheduled from September 14, 2025, to September 13, 2026, with options for four additional one-year extensions through September 13, 2030. The solution must provide multiple IP hubs, secure browsing capabilities, and administrator controls to meet the FDA's specific operational needs. While no specific budget range is explicitly stated, the comprehensive technical requirements and multi-year potential suggest a significant investment in secure digital research infrastructure. The contract falls under NAICS Category 541519 (Other Computer Related Services) and PSC Category 7J20 (IT and Telecom - Security and Compliance Products), indicating a specialized technological procurement.