National Implementation of the CAHPS Hospice Survey
Closed Pre-Solicitation Posted
- Solicitation number
- 270082
- Agency
-
Centers for Medicare and Medicaid Services
Department of Health and Human Services
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- Forecast
- National Implementation of the CAHPS® Hospice Survey Federal forecast
- NAICS code
- Not on record
- PSC
- Not on record
- Place of performance
- Baltimore, Maryland, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Centers for Medicare and Medicaid Services (CMS) is conducting a sources sought for the national implementation of the CAHPS Hospice Survey, with capability statements due June 10, 2026 at 11:00 AM EST. This is market research to identify small business capabilities; no formal solicitation or award commitment follows.
The work supports the Hospice Quality Reporting Program (HQRP) requirement that all Medicare-certified hospices participate in the CAHPS survey to receive their full annual Medicare payment update. Survey results are updated quarterly on Care Compare at www.medicare.gov.
Respondents must demonstrate experience managing large-scale projects involving a minimum of 1.0 million surveys from 3,300 or more entities, with documented HIPAA/PHI compliance, data merging from multiple sources, and ability to meet tight deadlines. CMS is seeking capabilities across 11 functional areas: hospice benefit knowledge, project management oversight, national implementation protocols, complex sample design development, case-mix adjustment methodology, survey administration procedures, survey vendor oversight and training infrastructure, survey website and online resource development, ad hoc policy analyses, and data analysis supporting annual Medicare hospice payment updates. Teaming arrangements and joint ventures are acceptable; small business prime contractors must provide more than 50 percent of labor costs.
Capability statements are limited to 10 pages maximum (excluding cover page), formatted in Microsoft Word with Times New Roman 10–12 point font. Submit via email to Glenda.Aliceaparrilla@cms.hhs.gov and Megan.Famodu@cms.hhs.gov. CMS will provide no reimbursement for response preparation and will not notify respondents of assessment results.
Notice text
This work is for the continued national implementation of the CAHPS Hospice Survey. The intent of the CAHPS Hospice Survey initiative is to provide a standardized questionnaire and survey procedures to enable caregivers of patients who died under hospice care to evaluate their experiences with hospice. Results of the survey are updated quarterly on Care Compare on www.medicare.gov. Copies of the current questionnaire, plus additional information about survey procedures can be found on the survey website, www.hospicecahpssurvey.org.
Files
| File | Type | Posted |
|---|---|---|
| SSN270082 - CAHPS Hospice Survey - FINAL.pdf |
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