Military Family Readiness Center and Transition Assistance Program Administative Support Services
Cancelled Solicitation Posted
- Solicitation number
- FA281625Q0004
- Agency
-
Air Force
Department of Defense
- Responses due
- Set-aside
- Competitive 8(a)
Opportunity facts
- NAICS code
- 561110 Office Administrative Services
- PSC
- R699 Support- Administrative: Other
- Place of performance
- El Segundo, California 90245, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Air Force is seeking administrative support services for the Military Family Readiness Center (MFRC) and Transition Assistance Program (TAP) at Los Angeles Air Force Base. The solicitation requires a desk clerk to provide front-line customer service for approximately 206,000 active duty personnel, dependents, retirees, and contractors, serving an average of 1,000 customers monthly. Qualified contractors must provide personnel with a high school diploma and minimum two years of Microsoft Office experience, with strict requirements for background checks and base access. Performance will be evaluated monthly on metrics including customer referrals, complaint management, response times, and data input accuracy. Interested vendors must submit written questions by 9:00 AM PDT on May 16, 2025, and complete proposals must be emailed by 12:00 PM PDT on May 20, 2025, to specified Space Force contact points.
The contract is designated as a Competitive 8(a) set-aside, with a period of performance consisting of one base year and four subsequent one-year option years. The place of performance is El Segundo, California, with normal operating hours from 8:00 AM to 3:30 PM Monday through Friday, excluding federal holidays. Contractors will be responsible for tasks such as greeting customers, managing sign-ins for classes and events, handling internet cafe computer access, and responding to emails and phone calls within 30 minutes. The solicitation is categorized under NAICS code 561110 for Office Administrative Services and PSC code R699 for Administrative Support. While specific award values are not disclosed, the contract will be awarded on a firm-fixed-price basis, with separate pricing required for the initial one-year period and each subsequent option year.
Notice text
2 versions
Update #2 · Latest ·
Military Family Readiness Center (MFRC) and Transition Assistance Program (TAP) Administative Support Services
The Period of Performance (PoP) for this effort is one base year plus with four subsequent one-year options. Your quote must be submitted on a firm-fixed-price basis to include separate prices for the initial one-year period and each option.
Please submit questions in writing no later than 9:00 AM PDT on 16 May 2025 to Gabriella De La Garza at gabriella.de_la_garza@spaceforce.mil, TSgt Kenneth Sparks at kenneth.sparks.2@spaceforce.mil and Cindy Yoo at cindy.yoo@spaceforce.mil.
All proposals shall be emailed by 12:00 PM PDT on 20 May 2025 to the following POC's:
- Cindy Yoo at cindy.yoo@spaceforce.mil
- Gabriella De La Garza at gabriella.de_la_garza@spaceforce.mil
- TSgt Kenneth Sparks at kenneth.sparks.2@spaceforce.mil
The following clauses will be incorporated by reference:
52.212-1 Instructions to Offerors-Commercial Products and Commercial Services
52.212-2 Evaluation-Commercial Products and Commercial Services
52.212-3 Offeror Representations and Certifications-Commercial Products and Commercial Services.
52.212-4 Contract Terms and Conditions-Commercial Products and Commercial Services
52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Products and Commercial Services (Class Deviation 2018-O0021)
52.217-8 Option to Extend Services
52.217-9 Option to Extend the Term of the Contract
Update #1 ·
Military Family Readiness Center (MFRC) and Transition Assistance Program (TAP) Administative Support Services
The Period of Performance (PoP) for this effort is one base year plus with four subsequent one-year options. Your quote must be submitted on a firm-fixed-price basis to include separate prices for the initial one-year period and each option.
Please submit questions in writing no later than 9:00 AM PDT on 16 May 2025 to Gabriella De La Garza at gabriella.de_la_garza@spaceforce.mil, TSgt Kenneth Sparks at kenneth.sparks.2@spaceforce.mil and Cindy Yoo at cindy.yoo@spaceforce.mil.
All proposals shall be emailed by 12:00 PM PDT on 20 May 2025 to the following POC's:
- Cindy Yoo at cindy.yoo@spaceforce.mil
- Gabriella De La Garza at gabriella.de_la_garza@spaceforce.mil
- TSgt Kenneth Sparks at kenneth.sparks.2@spaceforce.mil
Files
| File | Type | Posted |
|---|---|---|
| Military Family Readiness Center_Performance Work Statement (PWS)_05132025.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Solicitation | |
| Military Family Readiness Center and Transition Assistance Program Administative Support Services | Pre-Solicitation |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| DHR Installation Administrative Services FY27-30 | MICC Fort Eustis | Competitive 8(a) |
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