Microsoft Unified Support for PAESSP
Closed Solicitation Posted
- Solicitation number
- N0003026Q4524
- Agency
-
Naval Strategic Systems Programs
Department of the Navy, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- Washington Navy Yard, District of Columbia 20374, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Navy Strategic Systems Programs seeks Microsoft Unified Support Services including tiered critical escalation support and Power BI modeling and data architecture support for the Portfolio Acquisition Executive Strategic Systems Program, with quotes due August 6, 2026. This is a sole source procurement under FAR 12.102(a), justified on the basis that only Microsoft Unified Support can provide the required level of expertise and access to Microsoft Intellectual Property, including Operating System software code and priority Microsoft tools and processes necessary for proprietary code development in support of PAE SSP's mission.
Place of performance is Washington Navy Yard, DC, with subordinate work locations at Silverdale, Washington and Kings Bay, Georgia. All support must be performed exclusively by U.S. citizens physically located within the United States, delivered remotely or on-site.
The contractor shall provide all personnel, equipment, transportation, tools, and materials. Fully qualified Microsoft Subject Matter Experts are required. A cleared Customer Success Account Manager holding SECRET clearance is mandatory. Service Level Agreements require 15-minute response for critical Azure outages and 1-hour response for other products. The contractor must hold a current SECRET facility clearance (DCSA-approved, obtained no earlier than 30 days prior to quote submission), comply with CMMC Level 2 cybersecurity requirements, and ensure personnel with privileged access meet DOD 8140 Cybersecurity Workforce certification standards. Quotes must include proof of clearance verification and evidence of relevant past performance on similar contracts within the last three years.
The contract will be firm-fixed-price with one 12-month performance period from September 15, 2026 through September 14, 2027. NAICS code is 541511, Custom Computer Programming Services; PSC is DG01, IT and Telecom—Network Support Services (Labor).
Notice text
PAA Strategis System Programs intends to solicit on a sole source basis in accordance with FAR 12.102(a). The requirement is for Microsoft Unified Support Services at the PAE Strategic System Programs (SSP). As part of the instant requirement, the contractor shall provide all personnel, equipment, transportation, tools and materials necessary to provide comprehensive Microsoft Unified Enterprise support including Tiered, Critical Escalation Support as well as Power BI Modeling and Data Architecture Support by “fully qualified Microsoft Subject Matter Experts”.
The resultant contract will be issued on a firm-fixed-price (FFP) basis and contain one (1) 12-month performance period:
15 September 2026 through 14 September 2027
The sole source justification in accordance with RFO Part 6.103‑1(2) ii Only one responsible source, is as follows:
Only Microsoft Unified Support can provide the level of expertise required to meet the Government's requirement.
Access to Microsoft Intellectual Property (IP) that includes Microsoft’s Operating System software code is required
for all of the required services, and this access is only available to Microsoft employees. Microsoft employees
possess access to priority Microsoft code, tools, processes and knowledge to provide the required support. A
Microsoft SME is required to write proprietary Microsoft code in critical support of PAE SSP's mission, to
maintain and ensure the command remains fully operational via the Microsoft network.
Files
| File | Type | Posted |
|---|---|---|
| Solicitation - N0003026Q4524.pdf |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| Enterprise Cloud Support Services | Naval Supply Systems Command | Total Small Business | |
| PMX-281 IT Strategy, Software Modernization, and Digital Decision Intelligence Advisory Subscriptions | Naval Air Systems Command | No set-aside | |
| 0831-01 - Green Hills Hardware (HW) & Software Maintenance (SWM) | Naval Sea Systems Command | No set-aside | |
| AdaCore GNAT Pro Enterprise Software Support | Naval Air Warfare Center | No set-aside | |
| Support sustainment of Naval Weapon Systems and Platforms operating beyond their projected service lives. | Naval Supply Systems Command | No set-aside |
On GovTribe
Work this opportunity
- Track it in your pipeline
- Find teaming partners
- Similar opportunities
- Ask GovTribe AI about this opportunity