Microsoft Unified Defense Language Institute Foreign Language Center (DLIFLC)
Closed Pre-Solicitation Posted
- Solicitation number
- W911S026DLIMU
- Agency
-
MICC Fort Eustis
Mission and Installation Contracting Command, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Monterey, California 93944, United States
Notice details come from SAM.gov. Updated .
About this opportunity
Department of the Army Materiel Command Mission and Installation Contracting Command Fort Eustis anticipates soliciting Microsoft Designated Support Engineering services for the Defense Language Institute Foreign Language Center at the Presidio of Monterey, with a pre-solicitation notice due date of June 12, 2026.
The contractor shall provide non-personal technical support across a broad range of Microsoft products and platforms, including Active Directory, Windows Server OS, Exchange, Entra AD, ADFS, SharePoint, Project, PowerApps, Azure, pooled storage, account management, asset inventory, and equipment tracking systems. Services include problem resolution with defined severity response times (Severity 1 within 1 hour, Severity B within 2 hours, Severity C within 4 hours), proactive and reactive support, and knowledge transfer to DLIFLC personnel to strengthen enterprise network capability, efficiency, reliability, and scalability.
Designated Support Engineering resources will operate during normal business hours (0700–1700, Monday–Friday, excluding federal holidays). Estimated workload is 400 hours for Designated Support Engineer services and 70 hours for U.S. Citizen Support. All personnel require favorable Tier 1 Background checks within 10 days of award. Key personnel must include an Account Manager, Alternate Account Manager, and DSE resources with a minimum 5 years of engineering experience. Contractor personnel must complete mandatory training (Anti-Terrorism Level I, OPSEC, iWATCH, Information Assurance, PII, INFOSEC, SHARP, TARP, and CUI) within 30 days of employment. All deliverables and materials are Government-owned with unlimited rights.
Notice text
The Contractor shall provide non-personal service(s). through Microsoft Designated Support Engineering to support DLIFLC operations across a broad range of Microsoft products and platforms, including but not limited to Active Directory (AD), Windows Server OS, Exchange, Entra AD, ADFS, SharePoint, Project, PowerApps solutions, pooled storage, account management, asset inventory, Azure, and equipment tracking systems.
The Contractor shall also transfer expertise to DLIFLC personnel to strengthen and expand the enterprise network, ensuring efficiency, reliability, and scalability. All services shall comply with the standards and quality requirements defined in the PWS and related contract documents
Files
| File | Type | Posted |
|---|---|---|
| SSN_Microsoft Unified.docx | DOCX document | |
| MSUnified_BASE26_PWS 5 Sep 25.docx | DOCX document |
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