Microsoft Enterprise Technical Support Services (METSS)
Award Notice Posted
- Solicitation number
- HC1028-13-D-0023
- Agency
-
Defense Information Systems Agency
Department of Defense
- Awarded
- to Microsoft Corporation
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- HC1028-13-D-0013 Federal IDV award
- NAICS code
- 541512 Computer Systems Design Services
- PSC
- Not on record
Notice details come from SAM.gov. Updated .
Notice text
Added: Jun 18, 2013 5:10 pm Microsoft Enterprise Technical Support Services (METSS) necessary to obtain highly trained "Microsoft Blue Badge Cardholder-support". These services require access rights to Microsoft's proprietary (closed-source) code, which is licensed under exclusive legal right of Microsoft. The core requirements are for the contractor to provide Microsoft Consulting Services that include software developers and product teams to leverage a variety of proprietary resources and source code, and Microsoft Premier Support services such as tools and knowledge bases, problem resolution assistance from product developers, and access to Microsoft source code when applicable to support Department of Defense's mission. The period of performance is a one-year base period and four one-year option periods for a total period of five years. Performance will predominantly be within the continental United States; however, support services may also be required at multiple overseas locations.
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