Media and Social Media Analysis Support Tool Service

The Department of the Air Force, through Andrews Air Force Base, is seeking a contractor to provide Media and Social Media Analysis Support Tool services, a web-based platform capable of monitoring, aggregating, and analyzing large-scale external media data from thousands of domestic and international outlets across print, web, broadcast, and social media platforms. The system must deliver analytical reporting and visualizations that provide timely insight into media narratives, trends, and sentiment relevant to the Secretary of the Air Force Office of Public Affairs (SAF/PA) mission objectives. Key requirements include support for at least 60 concurrent users with role-based access controls, 24/7 global customer support, comprehensive training, and a RESTful API for integration with government systems. The evaluation will utilize a Performance Price Tradeoff methodology, with technical approach rated on an Acceptable/Unacceptable basis across all subfactors, past performance assessed as Substantially more important than price, and only technically acceptable proposals with Satisfactory or higher past performance ratings advancing to price evaluation. The deadline for proposal submission is April 17, 2026 at 1:00 PM Eastern Time, with questions due by April 1, 2026 at 12:00 PM Eastern Time.

This solicitation is set aside 100% for Women-Owned Small Businesses (WOSB), with no identified incumbent contractor. The contract structure consists of a 12-month base period beginning May 5, 2026 through May 4, 2027, followed by four optional one-year renewal periods extending through June 4, 2031, with no specific budget ceiling disclosed. Proposals must be submitted in three separate volumes: Technical Approach (limited to 5 pages), Past Performance (unlimited pages with maximum of two contracts), and Price (unlimited pages with detailed labor rates and skill mix breakdowns). The place of performance is Washington, Virginia 20330, and the contractor must provide firm fixed-price commercial services under NAICS code 516210 with a Product Service Code of DG10. All offerors must be registered in the System for Award Management (SAM) and must comply with all federal acquisition requirements, including representations and certifications regarding small business status, covered telecommunications equipment, Buy American requirements, and various statutory and executive order compliance provisions.