MAC OSx Managed Services

Sources Sought Synopsis

The Federal Retirement Thrift Investment Board (FRTIB) is issuing this sources sought synopsis as a means of conducting market research to identify parties having an interest in and the resources to support a requirement for MAC OSx Managed Services to include:

- Manage, deploy, and maintain Enterprise MAC OSx environment for 50-100 users for base plus 4.
- 24 x 7 helpdesk support (Tier 1, Tier 2, Tier 3) support available on call if needed
- Three onsite deskside support personnel to support incident resolution
- Provide imaging, updates, patches, architecture, and other end user support items to ensure systems are up to date and comply with FISMA
- Purchase/maintain all licensing for systems software
- Provide machines that are PIV compliant/HSPD-12 and can access agency applications via PIV (OTIS, Jabber, Virtual private network)
- Provide 25 machines initially

The result of this market research will contribute to determining the method of procurement. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 541519.

There is no solicitation at this time. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred.

If your organization has the potential capacity to perform these services (and/or provide these products), please provide the following information:

1) organization name, address, email address, website address, telephone number, and size and type of ownership for the organization; and

2) tailored capability statements addressing the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability.

If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements.

The government will evaluate market information to ascertain potential market capacity to:

1) provide services consistent and in scope with those described in this notice (see Appendix 1 below) and otherwise anticipated;

2) secure and apply the full range of corporate financial, human capital, and technical resources required to successfully perform similar requirements;

3) implement a successful project management plan that includes: compliance with program schedules; cost containment; meeting and tracking performance; hiring and retention of key personnel and risk mitigation; and

Based on the responses to this sources sought notice/market research, this requirement may be procured through any method the Agency deems appropriate, including full and open competition, and multiple awards may be made. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.

Submission Instructions: Interested parties who consider themselves qualified to perform the above-listed services are invited to submit a response to this Sources Sought Notice by 3:00 PM EST 28 February 2019. All responses under this Sources Sought Notice must be emailed to Margaret.gaudreau@tsp.gov.

If you have any questions concerning this opportunity, please contact:

Margaret(Renee) Gaudreau
Contracting Officer
Federal Retirement Thrift Investment Board (FRTIB)
Office: 202-864-8866
Cell: 202-329-2281
Renee.gaudreau@TSP.gov

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