Level II sustainment service and maintenance renewal amendment 0001

Closed Solicitation Posted

This opportunity was awarded. See the award notice from .

Solicitation number
N6883624Q0082
Agency
Responses due
Set-aside
Total Small Business

Opportunity facts

Place of performance
Jacksonville, Florida 32226, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of the Navy's Naval Supply Systems Command is seeking Level II Sustainment Service and Maintenance Renewal for the existing government-owned Callware Technologies Callegra UC version 6.14 JITC SP1RU3 Unified Voice Messaging and Auto Attendant System located at the Naval Air Station (NAS) Jacksonville, Florida. The contract requires the contractor to provide 24/7 technical assistance, operation, and maintenance support for the voice messaging and auto attendant system that serves approximately 11,000 users at multiple Navy facilities. Key requirements include minimum qualifications for contractor personnel, quality control, safety, and security access to the Navy installation. Quotes are due by 12:15 PM on May 14, 2024.

This is a small business set-aside under NAICS code 334210, with a size standard of 1,250 employees. The contract will be a firm-fixed-price award with a base period of June 1, 2024 to May 31, 2025 and two one-year option periods. The place of performance is Jacksonville, FL 32226, USA.

Notice text

2 versions

Update #2 · Latest ·

The Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT) Norfolk, VA Base Communications Office (BCO) located onboard Naval Air Station (NAS) Jacksonville, Florida requires Level II Sustainment Service and Maintenance renewal for the existing Government owned equipment, Callware Technologies, Callegra UC version 6.14 JITC SP1RU3 Unified Voice Messaging and Auto Attendant System and to ensure continuous voicemail/auto attendant capabilities are available to support resident and tenant commands/organizations within the AOR of NCTAMS LANT N9 Jacksonville BCO Division. The PWS is not requesting for new voicemail messaging system.

Amendment 0001 updates the Period of Performance (POP) for this requirement. See attached amendment.

Amendment 0002 provides Questions & Answers received in response to Request for Quote (RFQ). See attached amendment.

All amendments and original RFQ should be signed and attached with your quote.

Update #1 ·

The Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT) Norfolk, VA Base Communications Office (BCO) located onboard Naval Air Station (NAS) Jacksonville, Florida requires Level II Sustainment Service and Maintenance renewal for the existing Government owned equipment, Callware Technologies, Callegra UC version 6.14 JITC SP1RU3 Unified Voice Messaging and Auto Attendant System and to ensure continuous voicemail/auto attendant capabilities are available to support resident and tenant commands/organizations within the AOR of NCTAMS LANT N9 Jacksonville BCO Division. The PWS is not requesting for new voicemail messaging system.

Files

File Type Posted
2.05 - A0002 - SAM - SF30 Amendment Q&A.pdf PDF
2.00 - RFQ N6883624Q0082.pdf PDF
2.05 - A0001 - SAM - POP Update.pdf PDF

Notice history

Notice Type Posted
Level II sustainment service and maintenance renewal Award Award Notice
This notice Latest solicitation Solicitation
Level II sustainment service and maintenance renewal Original Solicitation

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