Laser Fiche Maintenance Support Services

Closed Solicitation Posted

Solicitation number
CMCS-2025-0007
Agency
Centers for Medicare and Medicaid Services Department of Health and Human Services
Responses due
Set-aside
Total Small Business

Opportunity facts

NAICS code
423430 Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
PSC
DA10 It And Telecom - Business Application/Application Development Software As A Service
Place of performance
Windsor Mill, Maryland 21244, United States
Points of contact

Notice details come from SAM.gov. Updated .

About this opportunity

The Centers for Medicare and Medicaid Services (CMS) is seeking a small business contractor to provide Laserfiche maintenance support services for its Baltimore Data Center and 10 regional offices. The solicitation, identified as CMCS-2025-0007, requires a contractor to manage software maintenance, upgrades, problem resolution, and training for CMS's Enterprise Content Management system running RIO Version 10.4. Qualified vendors must be Laserfiche-Compulink authorized dealers and registered in the System for Award Management (SAM). Evaluation criteria will include technical approach to the Statement of Work, personnel expertise, and pricing, with award going to the lowest-priced quote meeting acceptability standards. Interested parties must submit electronic responses in MS Word format by December 5, 2024 at 12:00 pm, with questions due by December 4, 2024 at 2:00 pm EST.

This procurement is a total small business set-aside under NAICS code 423430 for Computer and Computer Peripheral Equipment and Software Merchant Wholesalers. The contract includes a base year from December 9, 2024 to December 8, 2025, with two potential option years, making the total potential performance period three years. Responses are limited to 10 pages and must include a performance plan and fully-loaded labor rates for the base and option years. The place of performance is Windsor Mill, Milford Mill, MD 21244. Vendors must affirm no conflicts of interest with Medicare claims processing parties and be prepared to provide a mitigation strategy if any conflicts are identified. The solicitation requires a 30-day transition period, with vendors expected to submit a Joint Operating Agreement and Transition Plan within one to two weeks of award notification.

Notice text

This is a Request for Quotations prepared in accordance with FAR Part 13, as supplemented with additional

information included with this notice. THIS ANNOUNCEMENT CONSTITUTES THE ONLY SOLICITATION; A

SEPARATE WRITTEN SOLICITATION WILL NOT BE ISSUED. QUOTES ARE BEING REQUESTED.

Requirement number CMCS-2025-0007 is issued as a Request for Quotations. The Centers for

Medicare and Medicaid Services (CMS) in Baltimore, MD, and the Regional Offices: Dallas, Denver, Kansas City, New York, San Francisco, Seattle, Atlanta, Chicago, Philadelphia, and Boston has a requirement for a contractor to provide Laserfiche services in accordance to the SOW for a Base Year and two Option Years. Detail information is provided in the attachments below. The period of performance will be 12 months approximately December 9, 2024 to December 08, 2025 for the Base Period. This is a firm fixed price procurement using simplified acquisition procedures. This procurement is being set aside specifically for small business concerns. The North American Industry Classification System Code (NAICS) is 423430. Responses must be sent electronically in MS Word format to phillip.harrell@cms.hhs.gov or in paper no later than 12:00 pm on December 5, 2024 to Phillip Harrell, Department of Health and Human Services, Centers for Medicare and Medicaid Services, Office of Acquisition and Grants Management, 7500 Security Blvd, C2-21-15, Baltimore, MD 21244.

Your response shall be no more than 10 pages and shall include the following: 1) Contractor's plan to perform the Statement of Work 2) and Price - fully loaded labor rates and anticipated hours for the Base Year and each of the two Option Years. All responses will be evaluated in accordance to the following Evaluation Criteria: 1) Must be a Laserfiche-Compulink authorized vendor; 2) Technical Approach to the SOW; 3) Personnel expertise; and 4) Price. An award will be made on the basis of the lowest evaluated price of quote meeting or exceeding the acceptability standards for non-cost factors. All responsible sources must be registered in the "System for Award Management" (SAM) at wwww.sam.gov. All responses/quotes submitted shall remain valid for a period of 180 days. Interested parties must be able to affirm no conflicts of interest with parties involved in Medicare claims processing in light of the work identified in this Statement of Work. In the event that the vendor/government identifies a conflict, the vendor shall responsible for providing a mitigation strategy that satisfies the government. In the event that the conflict cannot be resolved, the order cannot be awarded or an existing order may need to be terminated. Questions should be submitted electronically no later than December 4, 2024 at 2:00 pm (EST). Responses to questions will be posted by 2:00 pm (EST) on December 4, 2024.

Attachments

Files attached to this notice, newest first
File Type Posted
SOW_Laserfiche 2023 (1).docx DOCX document

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