J065--ScriptPro Dispensing System Support Services
Closed Special Notice Posted
- Solicitation number
- 36C25626Q1098
- Agency
-
Veterans Integrated Service Network 16
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Place of performance
- Pineville, Louisiana, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 16 issued a Notice of Intent to Sole Source a delivery order for ScriptPro Dispensing System support services to ScriptPro USA Inc. with a response deadline of July 27, 2026 at 2:00 PM Central Time. The Alexandria Veterans Affairs Medical Center in Pineville, Louisiana intends to award this firm-fixed-price order under GSA Federal Supply Schedule contract 36F79719D0135 for a 12-month base year (October 1, 2026 through September 30, 2027) with two optional 1-year extension periods through September 30, 2029. The notice was published under FAR 8.104(a)(2) and GSAM/R 538.7104-3(a); interested parties may submit evidence that competition would be advantageous, but this is not a competitive solicitation. Performance requirements include managing Government-owned equipment and software, providing trained and certified personnel, maintaining 100 percent equipment operability with 95 percent service call satisfaction, offering 24/7 toll-free helpline support with two-hour phone response and 24-hour on-site service dispatch, conducting routine maintenance during normal business hours (8:00 a.m. to 4:30 p.m., Monday–Friday), delivering software and hardware updates, and complying with VA information security standards (VA Handbooks 6500 and 6500.6), NIST guidelines, and FIPS 140-2 encryption requirements. The contractor must use only OEM-approved parts, provide service documentation within five business days, and maintain hard drive retention protocols ensuring no drives leave VA premises.
Notice text
See attached Notice of Intent to Sole Source 36C25626Q1098.
Files
| File | Type | Posted |
|---|---|---|
| Notice of Intent to Sole Source 36C25626Q1098.pdf |
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